Are you passionate about helping people achieve their
goals and delivering an exceptional customer experience? At
goFLUENT, we are looking for a Learning Advisor to join our team.
We highly value candidates with B2C sales experience, especially
within the education sector, as we are looking for individuals with
excellent communication skills, empathy, follow-up abilities, and
persuasive communication. As a Learning Advisor, you will play a
key role in our students’ experience, supporting them throughout
their learning journey and helping them make the most of our
language solutions. If you enjoy connecting with people, building
trust, and delivering high-level customer service, we would love to
meet you! What will you do? Become an expert in our products and
services in order to guide new students who are starting their
training with goFLUENT. Support learners throughout their journey
by understanding their needs and providing effective solutions to
any concerns. Follow up with students through different
communication channels (phone, email, chat, etc.). Make proactive
calls to motivate students to fully utilize the available resources
and tools. Maintain efficient communication with internal teams to
ensure a smooth user experience. Suggest improvements to internal
processes and contribute to increasing learner satisfaction. This
role is idóneo for you if… You have experience in B2C sales,
preferably in the education, consulting, or services sector. You




enjoy speaking with people and are able to build trust and
engagement easily. You possess excellent verbal and written
communication skills. You are empathetic, organized, adaptable, and
customer-oriented. You are able to handle complex conversations in
a positive and professional manner. Requirements Fluency in
Ukrainian 1 year of experience in customer support, or B2C sales
Experience in educational sales or services will be highly valued
Advanced English skills (spoken and written) Proficiency with MS
Office, Google Docs, and digital tools What we offer Our culture is
unlike anywhere else. Starting day one of your #lifeatgoFLUENT,
tons of awesome perks and benefits await you, including: Dynamic,
startup-like experience within the security of a fast-growing,
26-year old Swiss-based company. Learn from top executives and
visionaries in the learning and language market. The experience of
joining an innovative organization with an international, vibrant
working environment. Full on-boarding and fast ramp mentoring
program leading candidate to success. World-class learning
experience by being a goFLUENT learner. Learn from one of our 50
business languages! Ability to work from any of our 20+ offices
around the world. Exciting team-building events. Eager to learn
more, watch our video to discover goFLUENT in the words of our
people worldwide: https://www.gofluent.com/us-en/careers/
#LI-Onsite

📌 Learning Advisor (Ukrainian Speaker) (Madrid)
🏢 goFluent
📍 Madrid