Experteer Overview

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In this role you own a defined portion of outbound orders from end to end, balancing automation with human judgment. You’ll operate across channels and export/import tracks, ensuring on-time delivery and cost control while continuously improving the system. You collaborate with cross-functional teams to meet service targets, optimize margins, and adapt to peaks with a flexible, automation-friendly mindset. This is an impactful position at a fast-growing luxury fashion brand centered on sustainability.

Compensaciones / Ventajas
• Own a defined volume of outbound orders through the full sale-order cycle (delivery notes, invoicing, picking, fulfilment, shipping, delivery)
• Maintain service targets (OTIF u003e95%, chargebacks u003c1%, SLAs u003e95%) and ensure compliance across channels
• Manage export/import activities: select forwarders, negotiate rates, oversee customs and global documentation
• Control transport costs and validate freight invoices, raising disputes when needed
• Track and report logistics KPIs (OTIF, SLAs,



chargebacks); perform ad-hoc analyses for decisions
• Monitor 3PL and carrier performance; liaise with forwarders, couriers, 3PL, accounting, and Ops
• Handle exceptions with human-in-the-loop workflow and implement corrective actions; identify recurring issues to automate
• Cross-train across regions and channels to handle peaks and transitions

Responsabilidades
• Bachelor degree or equivalent operational experience in supply chain or logistics
• Experience in operational fulfilment, distribution, or freight/forwarder management, xqbhyrx preferably in DTC, retail or fashion
• Experience with international logistics (export/import, customs procedures, documentation) for the export/import track
• Strong cost control skills with ability to validate freight billing and manage transport budget
• Solid data/reporting skills; comfortable with KPIs (OTIF, SLAs, chargebacks)

Requisitos principales
• Culture of Freedom, Responsibility u0026 Trust
• Flexible Working Hours
• Hybrid Work Model
• Summer Hours
• Exclusive Discounts
• Creative Office Life

📌 Operations & Supply Chain Specialist (Barcelona)
🏢 ALOHAS
📍 Barcelona