At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
We are inspired by the knowledge that together we are better.
Do you want to work together with us to make people smile ? Then come and join our team as Customer Service Representative.
This is a unique opportunity to be part of a global and diverse environment .
We strongly encourage applications from people with different backgrounds, perspectives and experiences.
Your responsibilities: - Processing incoming orders, quote requests, and customer inquiries - Monitoring product availability, clarifying and tracking delivery dates - Preparing transport documents and accompanying papers for special transport from Schaan/FL - Creating invoices and credit notes - Preparing and coordinating the shipment of trade fair and course materials - Updating delivery conditions - Clarifying shipping methods - Acting as a contact person for sales partners, end customers, regional sales managers, and subsidiaries in operational matters - Actively supporting the field service - Working closely with logistics, warehouse, and planning departments - Providing operational support to internal departments such as product management, key account management, customer care management, academy, R&D; - Pre- and post-processing of promotions, trade fairs, and events - Personally, supporting sales at trade fairs and events,



if required - Implementing and adhering to the guidelines of the safety manual - Implementing and adhering to the guidelines of the personnel manual - Implementing and adhering to regulatory requirements - Acting as a role model in accordance with the corporate values of the Ivoclar Group Your profile: - Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field (or equivalent experience).
- 2–4 years of experience in order processing, logistics coordination, or customer service.
- Experience with ERP systems, preferably SAP and proficiency in MS Office applications.
- Strong understanding of order management and shipping processes.
- Knowledge of transport documentation and international shipping regulations.
- Ability to create invoices, credit notes, and manage delivery conditions.
- Familiarity with trade fair and event logistics is an advantage.
- Good English communication skills, (minimum B2).
- Strong interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work collaboratively across multiple departments.
- Demonstrated ability to act as a role model aligned with corporate values.
What we offer: A global role within a leading international company in the healthcare sector.
High-impact visibility in integral education and marketing initiatives.
International, collaborative and inclusive working environment.
Opportunities for professional growth and development.
Why Ivoclar? xhfqzwm If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you.
As an international family business with a long-term perspective, we know that it is our roughly 3,600 employees that are the key to our success.
Let's achieve our goal together: Making People Smile

📌 Customer Service Representative (Arenas)
🏢 Ivoclar EMEA
📍 Arenas