Customer Service Representative – Dutch Speaker
Alicante

The Adecco Group | Hybrid
Work in sunny Spain as a

Dutch-speaking Customer Service Representative ☀️

Are you ready to combine career growth with the Mediterranean lifestyle? Join an

international company in the telecom sector

and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment.

What you’ll do
Support customers with mobile and home services (SIM, internet, TV setup).
Troubleshoot and resolve technical issues efficiently.
Identify opportunities for cross- and upselling.

What we offer you:
Salary: €1,718.70 – €2,094.66 gross per month
Bonus: Up to 15% of your monthly salary
Working hours: Versátil contracts (32, 34, 36 or 39 hours per week)
Contract: Permanent position with a 2-month probation period
Training: 2-week onboarding program where you’ll gain all the skills you need
Hybrid working model: First 3 months fully office-based; afterwards,



partial remote work is possible (subject to team leader approval)
Work environment: A vibrant and social workplace in our Alicante office.
Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles)
Team spirit: Work alongside Dutch-speaking colleagues
Relocation package: Available for selected candidates
HR support: Assistance with administrative processes and documentation in Spain
Recognition: Join an internationally awarded company

✨ What we’re looking for
Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1)
Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities
Problem-solving: Proactive and efficient in resolving customer issues
Tech-savvy: Comfortable with technology and good IT skills
Work eligibility: Legal right to live and work in Spain, with valid documentation

📌 Customer Service Representative (Alicante (Alacant))
🏢 The Adecco Group
📍 Alicante (Alacant)