Junior Customer Support Agent (Málaga)

Junior Customer Support Agent (Málaga)

05 ago
|
Atolls
|
Málaga

05 ago

Atolls

Málaga

Atolls is the world’s largest community-driven shopping platform, active in 20+ markets.

We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers.

Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.

About This Role:

We are looking for a Junior Customer Success Agent to join our Customer Support team remotely from Málaga. In this role, you will be one of the first people customers rely on when they need help, making sure their questions are handled clearly, efficiently, and with care.

You will also help us spot recurring issues, share useful customer insights with internal teams, and improve the everyday support experience across Atolls’ platforms.

Our Benefits:

At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:





• A culture that values personal and professional development, with internal mobility opportunities.
• A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
• 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
• A adaptable hybrid working scheme to balance work and life.
• Access to a learning budget and internal training to help you grow in your role.
• Mental health coaching to support your well-being.
• Regular global and local get-togethers to celebrate successes and build connections.
• The possibility of taking a sabbatical after three years with the company.
• A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.

*These are global benefits that apply to all employees, with additional local perks based on your location.

Responsibilities:

In this role, you will:
- Manage and respond to customer req

📌 Junior Customer Support Agent (Málaga)
🏢 Atolls
📍 Málaga

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