ph3bSAP S/Hana Business Enablement Sales order mgmt lead /b /h3 pThis position is part of the Business System Owner team within the Order to Serve (O2S) Global Process Owner organization. The O2S organization consists of three complementary teams: Integral Process Leads defining processes and solutions, Business System Owner implementing global solutions, and Transformation Operations coordinating specific order to serve initiatives and capabilities development. /p pThe role is responsible for enabling the implementation of domestic and export sales order management processes within the iShift program, ensuring successful deployment of standardized E2E processes across all regions. /p h3Key focus areas include: /h3 ul liLeading the implementation of core model processes for domestic and export order management /li liEnsuring system design and configuration meet business requirements /li liDriving change management and stakeholder engagement /li liSupporting process and system testing with K-users /li liCoordinating with Global Process Leads for process design and improvements /li /ul h3Main responsibilities /h3 h3People Management Responsibilities /h3 ul liLead and develop a team of domestic and export order management senior experts and analysts /li liSet clear performance objectives and conduct regular performance reviews /li liCoach and mentor team members to enhance their capabilities and support career development /li liManage resource allocation and workload distribution across the team /li liIdentify training needs and ensure team competency development /li liDrive team engagement and maintain high performance culture /li liConduct regular 1:1s and team meetings to ensure alignment and communication /li liManage recruitment and onboarding of new team members /li liFoster collaboration and knowledge sharing within the team /li liHandle escalations and support team members in complex problem-solving /li /ul h3Preparation Phase /h3 ul liLead data gathering activities for assigned business units or geographies /li liConduct thorough data validation and identify complex inconsistencies or gaps /li liDevelop and document comprehensive business scenarios and routes to market /li liAnalyze and document as‑is information, including process flows and system landscapes /li liManage and prioritize ongoing projects impacting the Order to Serve operating model /li liLead analysis of current practices alignment with planned S/4HANA design /li liDevelop and analyze performance metrics and KPIs /li liCreate and maintain stakeholder mapping /li liDevelop implementation roadmaps with minimal guidance /li liConduct in‑depth gap analysis between current and target operating model /li liTranslate gaps into detailed business requirements /li /ul h3Scoping and Design Phase /h3 ul liLead gap analysis between current processes and core model /li liPresent core model to stakeholders and manage feedback /li liEvaluate and document potential deviations from core model /li liPrepare and present documentation for Design Authority escalations /li liCollaborate with the solution delivery team on design specificationsTranslate complex business requirements into functional specifications /li liLead design review sessions and synthesize outcomes /li liOversee and maintain design documentation in Signavio at L5/L6 /li liManage approval processes and escalate issues as needed /li liIdentify and share process improvement opportunities with Global process leads /li liLead coordination between business stakeholders and technical teams /li /ul h3Build Test Phase /h3 ul liDevelop and implement K‑user engagement strategies /li liCreate and manage testing schedules /li liGuide K‑users through test script execution and provide advanced support /li liAnalyze and prioritize defects, developing resolution requirements /li liLead the development of process documentation and training materials /li liDesign and deliver K‑user training activities /li liManage testing progress and report on key metrics /li liDevelop comprehensive test completion reports /li /ul h3Deploy Hypercare Phase /h3 ul liPrepare and empower K‑users for end‑user training /li liProvide advanced hypercare support and troubleshoot complex issues /li liAnalyze process performance metrics and recommend improvements /li liInvestigate and resolve critical business issues during hypercare /li liLead coordination efforts between business and technical teams /li liOversee solution validation and sign‑off processes /li liManage hypercare completion activities and transition to BAU /li /ul h3Continuous Improvement /h3 ul liAnalyze feedback on implemented processes and systems /li liSynthesize lessons learned and develop action plans /li liLead process enhancement activities to design in the ERP /li liDesign and implement knowledge transfer strategies /li liMonitor and report on core model adherence /li liCreate business cases for enhancement projects /li liLead Business value projects and manage complex change requests /li /ul h3Change Management /h3 ul liAnalyze and document complex process changes between functions and Business Operations /li liLead the mapping of system changes and their impacts /li liConduct comprehensive organizational impact analysis /li liAnalyze role changes and recommend optimizations /li liEvaluate and prioritize local requirements and concerns /li liDevelop training needs analysis and learning strategies /li liManage change‑related issues and develop mitigation strategies /li liLead stakeholder engagement activities and manage resistance /li /ul h3Project Management and Governance /h3 ul liIdentify, assess, and manage risks and issues, escalating when necessary /li liEnsure alignment between processes and overall strategy /li liFacilitate decision‑making processes through comprehensive analysis and recommendations /li liManage team capacity planning and resource allocation across projects /li liEnsure team alignment with project objectives and timelines /li /ul h3Requirements /h3 h3Educational Background /h3 ul liBachelor's degree in business‑related fields; Master's degree preferred /li /ul h3Professional Experience /h3 ul li7–10 years' experience in Order Management processes /li liProven experience in leading transformation programs /li liExtensive experience in SAP implementation projects /li liIn‑depth understanding of Supply Chain and order‑to‑cash processes /li liMinimum 3 years of people management experience /li liExperience in leading and developing order management teams /li liTrack record of successful team performance improvement /li /ul h3Key Competencies /h3 ul liAdvanced project management skills /li liStrong change management capabilities /li liAbility to lead and influence cross‑functional teams /li liExcellent analytical and problem‑solving skills /li liStrong communication and presentation skills /li liFluent in English; other languages are a plus /li liStrategic thinking and ability to drive innovation /li liProven people management and leadership skills /li liAbility to build and develop high‑performing teams /li liExperience in performance management and talent development /li liStrong delegation and prioritization skills /li liCoaching and mentoring capabilities /li /ul h3Main Interactions /h3 h3Internal /h3 ul liBusiness Operations Order to Cash team /li liiShift Program team /li liRegional implementation teams /li liBusiness Process Owners within Business Operations /li liSupply Chain, Trade stakeholders /li liIT and technical teams /li liChange Management team /li liBusiness users /li liK‑users and super users /li /ul h3External /h3 ul liImplementation partners /li liSystem integrators /li liExternal consultants /li /ul /p #J-18808-Ljbffr

📌 SAP S/Hana Business Enablement Sales order mgmt lead (Barcelona)
🏢 Sanofi
📍 Barcelona