ppA Chloe STYLIST is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. /p pHe / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience. /p h31. A Client Relationship Owner /h3 ulliDelivers exceptional Customer Service and Takes pride in Developing long-term relationships. /liliIs aware of CRM targets and actively engages in all actions to reach them. /liliImplements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe. /liliConsistently captures client data and takes notes of all qualitative information. /liliKnows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles. /li /ul h32. An Omnichannel Business Partner /h3 ulliHas at heart to offer excellent customer service and delivers strong business performance. /liliUses all omnichannel services available to grow sales. /liliIs aware of store and individual sales and KPIS targets and actively engages in all actions to reach them.



/liliActively completes trainings and participates in all commercial activities set by the SM/ASM /HO. /liliConsistently works to achieve given sales, KPIs and CRM targets. /liliIs aware of local trading environment and competitors' activities. /li /ul h33. An Operations Excellence Supporter /h3 ulliEnsures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers. /liliProactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time. /liliImplements all guidelines related to store and BOH Management and participates in inventories. /liliSupports after sales clients and follows up to ensure impeccable after sales service. /liliComplies with established Richemont policies and standards. /li /ul pWe look for people who demonstrate entrepreneurship, who cherish togetherness, who strive for excellence, who embrace creativity and who aim to have a positive impact. /p /p #J-18808-Ljbffr

📌 Stylist (Barcelona)
🏢 Chloé
📍 Barcelona