ppPluxee Madrid, Community of Madrid, Spain /p pPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal Food, Wellbeing, Lifestyle, Reward Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet. /p h3Responsibilities /h3 ul liThe Workplace Global Manager will have the responsibility to: /li liEnsure the deployment, configuration, and maintenance of Productivity tools (Microsoft Based) included on the Office 365 corporate services. /li liOperate the end user services and assets in the highest level of operational efficiency and automation to ensure control, security, and auditing. /li liProvide the Technical support for Microsoft workplace applications addressing issues on a prompt and efficient way. /li liGenerate the feedback to other members of the Platforms and Foundations and in specific to the workload manager to plan, execute, and Monitor End User delivery and operations use of provided resources. /li liGuarantee Security Over the Resources including the control and follow‑up of the Patching, Upgrades, systema enhancements over Microsoft Platforms and Pluxee implemented hardware on their regions. /li liEnsure the Deliverance and implementation of the Policies and Procedures for Microsoft Workplace technologies to ensure compliance with industry standards and data protection regulations. /li liKeep a close Monitoring over the performance (end User) analyse the Performance using data, generate reports and identify opportunities of Optimization and Process improvement. /li liExecute the training and awareness programs to educate employees on effective utilization or Microsoft workplace workplace tools and Promote Best practices ate regional level. /li liStay Updated with emerging technologies and trends,



evaluating their potential for improving organizational productivity and recommending their adoption. /li liAdminister Vendor relationships, including contract negotiation and vendor performance evaluations, ensuring the delivery of high‑quality services and solutions ate regional level. /li liCollaborate with cross functional teams and stakeholders to understand business requirements and align Microsoft Workplace solutions, accordingly, inform workplace management about the actions to be taken. /li liDevelop and maintain Documentation related to Workplace process at regional level and enhance general documentation. /li liWork closely with the countries to provide support and verify the guidelines implementation, co‑defining local project specific solution based on standards when needed. /li liSupport transformation program including adoption of ITIL Processes in service management / service delivery activities. /li liMonitor and manage all KPI based performance, spotting trends and ensuring the highest level of quality of service at regional level. /li /ul h3Qualifications /h3 ul liBe the main point of contact on global for functional discussions, technical discussions, and risk assessment over Workplace processes at regional level. /li liSupporting the countries within his/her region on the Implementation and operations of the Wokplace strategies at regional level. /li liDrive the evolution of the Enterprise agility Program with focus on the workplace and End‑user efficiency at regional level. /li liSupport any MA Process in the scope of Workplace activities. /li liAudit and control the use of the Workplace capabilities with a Efficiency and compliance point of view. /li liEnsure the transition and projects follow the ITSM governance. /li liActionate as 3rd level support in incidents and problems. /li li+5 years’ of proven experience managing Microsoft Productivity tools and technologies, Including Office 365 and Power Tools.



/li liStrong Knowledge of Microsoft and Linux Based Operating systems and Hardware Infrastructure Proficiency in troubleshooting Microsoft workplace applications and developing plans for end user deployments and technical support process. /li liStrong leadership and influencing skills with a proactive identification of bootlenecks and key success factors. Ability to manage teams remotely. /li liAbility to prioritize tasks in a fast‑paced environment. /li liStrong communication and Interpersonal skills, with the ability to effectively collaborate with individuals at all levels of the organization from diverse multicultural environments. /li liProactive, self‑motivated, with a passion for continuous learning and staying updated of the latest Microsoft technologies. /li liAble to challenge the status quo and to work in a changing environment. /li li3rd Party Supplier Management. /li liSLAs, KPIs, and Operations Delivery control. /li liLanguage Skills: English is a must. French will be a plus. /li /ul h3☀️ Happy at work /h3 ul liA meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies. /li liA great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work‑life balance, new ideas and we have a lot bof fun! /b /li liAn empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given. /li /ul h3Seniority level /h3 ul liNot Applicable /li /ul h3Employment type /h3 ul liFull‑time /li /ul h3Job function /h3 ul liInformation Technology /li /ul h3Industries /h3 ul liBanking /li /ul pReferrals increase your chances of interviewing at Pluxee by 2x /p pGet notified about new Workplace Manager jobs in bMadrid, Community of Madrid, Spain /b. /p pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p /p #J-18808-Ljbffr

📌 Digital Workplace Global Manager (Madrid)
🏢 Pluxee
📍 Madrid