Overview

Are you a hands-on Senior Application Manager who enjoys owning a platform end-to-end and turning business needs into scalable ServiceNow solutions?

The Internal IT team is responsible for all IT-related matters of our employees, from workplace devices to the company-wide application landscape. We rely on modern equipment, cloud technologies, and powerful tools to optimally support our employees and create sustainable business value. In doing so, we make a key contribution to the success of our company. As a Senior Application Manager, you take ownership of our ServiceNow platform and ensure its stable operation as well as its continuous strategic development. You think end-to-end, connect business needs with platform capabilities, and ensure that ServiceNow evolves as a central backbone for our internal IT processes. This role is aimed at a personality who takes responsibility, enjoys working across departments, and creates sustainable solutions with a pragmatic, hands-on mindset.

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Responsibilities

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- Ownership of the ServiceNow platform, ensuring stable operation, governance, and continuous improvement.

- Responsibility for the strategic development of the ServiceNow platform and its alignment with internal IT processes and business needs.

- Operation, maintenance, and configuration of the platform, including workflows, modules, and integrations.

- End-to-end ownership of platform changes and improvements: from requirements gathering through configuration, testing, and user adoption to productive release.

- Ensuring a stable production environment, including incident, problem, and change management within ServiceNow.

- Planning and coordinating releases, platform updates, and upgrades.

- Close collaboration with application managers,



developers, and data engineers to integrate ServiceNow with the broader application landscape.

- Coordination of internal stakeholders and external partners to ensure sustainable platform evolution.

- Driving best practices around platform governance, security, scalability, and process standardization.

Qualifications

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- Solid experience (around 5+ years) working with ServiceNow, ideally in a platform ownership, application management, or administrator role.

- Experience operating and evolving enterprise platforms or business-critical applications.

- Strong understanding of IT service management processes and platform-based workflows.

- Strong ownership mindset with the ability to connect technical platform capabilities with business needs.

- Hands-on mentality with the ability to configure and adapt platform functionality independently.

- Experience working with integrations, workflows, or low-code platform configurations.

- Structured, independent, and solution-oriented working style.

- Very good English skills for collaboration with international teams and stakeholders. German language skills are considered a strong asset.

Benefits

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- Permanent contract with an interesting fringe benefits package.

- Versátil working hours and a hybrid setup in Barcelona, designed around your needs for an optimal work-life balance.

- Personalized career development plan tailored to your professional goals, with access to a yearly training budget.

- Master a new language with our free language courses.

- Extra vacation for a good cause: Dedicated to Corporate Social Responsibility. xqbhyrx

- Unforgettable team and business events, such as sailing, wine tasting, ski trips, office parties, an annual trip to Switzerland and more.

- A dynamic, international team culture where fun, collaboration, and strong connections happen every day!

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📌 ServiceNow Application Manager & Platform Owner (España)
🏢 Isolutions
📍 España