ph3Job Title /h3 pCustomer Representative - Bilingual (French-speaking) - onsite - MS01 /p h3Job Description /h3 pCustomer Representative - Bilingual (French-speaking) - onsite - MS01 /p h3Experience /h3 pThe Power Of a Game-changing Career /p pWant to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. /p pIf you’re looking to grow and be inspired, as a Customer Representative in Barcelona (On‑site), you will be part of our team of game‑changers who are powering the brands of the future in the fashion industry. /p pCareer growth and personal development /p pThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed. /p h3What You Will Do In This Role /h3 pIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. /p h3As a Customer Representative On Our Team, You Will /h3 ul liTake incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts)



and solve users’ demands /li liTake incoming calls from boutiques and shops and resolve demands /li liLog call details onto call management systems and provide response and resolution within SLA /li liMaintain service and product knowledge and expertise associated with applications specific to individual customers /li /ul h3Your Qualifications /h3 pWe embrace our game‑changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. /p h3Concentrix Is a Great Match If You /h3 ul liAre proficient or bilingual in French plus an advanced level of English /li liHave good disposition to work in a customer service environment /li liHave customer care skills – ability to listen to and understand the customers’ need /li liCan take ownership of, and progress calls to resolution or to elevate call to resolution /li /ul h3It Would Be a Plus If You Have /h3 ul liWorking knowledge of IT Platform, equipment, and applications: Windows/MS Office/internet configuration /li /ul h3What’s In It For You /h3 pWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long‑term success for our teams,



our customers, and YOU. /p pIn this role, we offer benefits that help support your unique lifestyle: /p ul liFull‑time 39 hours/week contract: Monday to Friday 09:00-18:00 /li liSalary 19.748,62 euros gross/year + 1.200 euros Bonus gross/year /li liCentral location in Barcelona /li liBring‑a‑friend (referral) bonus opportunities /li liFull paid training on the company and the project you’ll be working on /li liCareer development programs, specialized courses /li /ul pExperience the best version of you! /p pAt Concentrix, we invest in our game‑changers because we know that when our people thrive, our clients and their customers thrive. /p pIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their “employer of choice.” /p h3Equal Opportunity Employer /h3 pConcentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p /p #J-18808-Ljbffr

📌 Customer Representative - Bilingual (French-speaking) -onsite- (Barcelona)
🏢 Concentrix
📍 Barcelona