ph3Who you are: /h3 pWe are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring global IT standards are followed. /p h3What you’ll do: /h3 pAs an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure. /p h3How you’ll make an impact: /h3 ul liRespond to and resolve Service Desk tickets while maintaining SLA compliance. /li liInstall, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals. /li liProvide hardware/software troubleshooting for desktops, laptops, and mobile devices. /li liPerform patch management, vulnerability remediation, and agent maintenance for workstations. /li liOnboard and offboard employees, including preparing, shipping, and receiving IT equipment. /li liSupport Google Workspace administration, including email, Drive, and account management. /li liMaintain and support printers, scanners, badge access systems, and meeting rooms. /li liTrack, manage, and maintain IT asset inventory (computers, peripherals, cell phones). /li liManage the full lifecycle of corporate mobile devices, including ordering, activation, and upgrades. /li liContribute to and maintain IT knowledge base and documentation. /li liOversee IT operations for office spaces, LAN rooms, and data closets. /li liSupport networking hardware (switches, routers, firewalls, wireless APs) in coordination with network teams. /li liAssist with the installation and maintenance of A/V equipment (Google Meet rooms, Userful LED walls, projectors, etc.). /li liWork with vendors to install and maintain ISP connections, power circuits, and cabling. /li liEnsure best practices for power, cooling, cabling, and labeling in office IT environments. /li liSupport office expansions, renovations,



closures and new site deployments in collaboration with Facilities. /li liPerform regular audits of IT equipment and infrastructure to maintain operational efficiency. /li liParticipate in incident response and troubleshooting related to workplace IT infrastructure. /li liEnsure compliance with IT security policies and remediation of identified gaps. /li liHandle shipping and receiving of IT equipment for new setups and relocations. /li /ul h3What you’ll bring to this role: /h3 ul li1–3 years of previous experience in IT support (service desk, desktop, or infrastructure). /li liPost‑secondary diploma/degree in Computer Science, IT, Engineering, or equivalent experience. /li liStrong knowledge of operating systems (Windows, macOS, Linux/Ubuntu) and proficiency with Google Workspace administration and troubleshooting. /li liFamiliarity with network concepts (LAN, WAN, connectivity) with a preferred understanding of LAN room infrastructure and audio/visual systems. /li liRelevant IT certifications (CompTIA A+, Network+, etc.) and an understanding/knowledge of ITIL Foundations. /li liHighly organized team‑player with strong analytical, problem‑solving, and communication skills who can thrive under pressure within a flat organization. /li liAbility to walk, handle tools, and push, pull, lift, and/or carry objects up to 40 pounds as required for equipment setups. /li liIf you got this far, we hope you’re feeling excited about this role – even if you don’t meet every single requirement,



we still encourage you to apply. /li /ul h3Why job seekers choose Geotab: /h3 ul liFlex working arrangements /li liHome office reimbursement program /li liFantastic state‑of‑the‑art office /li liPublic transportation reimbursement /li liEmployer pension contributions /li liGenerous medical dental benefits offered to you and family members /li liElectric vehicle purchase incentive program /li liSubsidized fitness membership /li liCo‑pay tuition reimbursement /li /ul p*The above are offered to full‑time permanent employees only* /p h3How we work: /h3 pWe have a adaptable hybrid working model with policies to support both in‑person and virtual work. Employees working from home must have a reliable internet connection with at least 50 mb DL/10 mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. We encourage work‑life balance and a supportive culture with online social events, chat rooms and gatherings. /p pWe believe that ensuring diversity is fundamental to our future growth and progress. Geotab encourages applications from all qualified individuals and is committed to accommodating people with disabilities during the recruitment and assessment processes. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. /p /p #J-18808-Ljbffr

📌 IT Support Specialist Technical Operations Madrid, Spain
🏢 Geotab
📍 Madrid