04 ago
|
Netzon Group
|
Barcelona
04 ago
Netzon Group
Barcelona
Customer Service Agent - German Speakerbr/br/Atbr/br/Netzon Groupbr/br/, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign.br/br/As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance.br/br/✅ Communicate with customers via phone, email, chat and social media. Become an expert and brand ambassador for New Balance. Collaborate with team members and supervisors to improve service quality.br/br/Fluency in both German and English. Start Date: ASAP. Contract: Temporary (3 months with 1 month of probation). Working Hours: Monday to Friday from 15:00 to 20:00 - Rotative Saturdays (2 per month) Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 7 days. Office Based, Monday to Friday from 10 AM to 7 PM. Office Location: Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping integral brands deliver outstanding customer experiences worldwide.
📌 Temporary Part-time Customer Service Agent (German) (Barcelona)
🏢 Netzon Group
📍 Barcelona