04 ago
|
Albelli
|
Barcelona
ppMake Your Mark as a CRM Operations Specialist at Storio group /p h3About the Role /h3 pYou will join our CRM operations team as one of four specialists reporting to the Operations Lead. Together, the team drives repeat visits and customer lifetime value for our millions of customers across Europe. You will work closely with the CRM Planning, CRM Tech, and local commercial teams. /p pYour work directly impacts how millions of customers experience our brand through email. By executing and reporting on campaigns, you help us stay connected with people and celebrate their memories. /p h3How You Embrace Curiosity Daily /h3 ul liSet up and deploy email campaigns from start to finish, including target building and scheduling. /li liMonitor and report on campaign performance to find new ways to grow revenue. /li liRun campaign forecasting and update these forecasts regularly. /li liLook for opportunities to personalize campaigns and grow our mailable customer base. /li liWork with the CRM Tech team daily to make our operational processes better. /li liTry new ideas by executing test and learn strategies with the planning team. /li /ul h3How You Make Your Mark /h3 ul liHelp increase customer lifetime value across Europe through engaging email campaigns. /li liDeliver accurate campaign forecasts that guide our commercial decisions. /li liImprove team efficiency by contributing to projects that optimize how we work. /li liProtect and expand our mailable customer base through smart data choices. /li liShare insights from performance reports to help the team make better strategic adjustments. /li liHelp the business grow by testing new creative requirements and marketing trends.
/li /ul h3What You Bring To The Team /h3 ul liExperience working in CRM within an e-commerce environment. /li liStrong experience designing and running email campaigns in an ESP. /li liAnalytical skills and a natural comfort working with customer data. /li liProven ability to generate performance reports and handle forecasting. /li liExcellent written and verbal communication skills in English. /li liA proactive mindset with strong organizational skills and a desire to collaborate. /li /ul h3What Sets You Apart /h3 ul liA Bachelor’s degree in Marketing or a similar field. /li liAn interest in technical projects and process optimization. /li liKnowledge of mobile creative requirements and innovative email practices. /li /ul h3About Us /h3 pAt Storio Group, we help people hold onto life's moments. We make personalised photo products that turn fleeting memories into things you can keep, share, and re-live. /p pEvery person at Storio Group helps create our products and shape our company. You will see the impact of your work daily. We invite you to make your mark on our business, products, and customers' lives. /p pWe act with heart by putting people first and valuing diverse perspectives. We give our best and aim for high standards in all we do. We own our work, taking initiative to find solutions. We embrace curiosity, always learning and trying new things. We find the joy in our work and create a positive environment. /p h3Equal Opportunities Right to Work /h3 pStorio Group is an equal opportunity employer, celebrating diversity and fostering an inclusive environment. If you require reasonable adjustments during interviews please contact our HR team. /p pApplicants must also have the legal right to work in the position's country without requiring sponsorship. /p /p #J-18808-Ljbffr
📌 CRM Operations Specialist (Barcelona)
🏢 Albelli
📍 Barcelona