ppGeonica Madrid, Community of Madrid, Spain /p pWith a rich heritage spanning over 60 years of industry experience, we continuously pursue our vision of connecting the physical and digital worlds through innovative measurement solutions. We make the most reliable data easily accessible. /p pBy working together with our customers, we specialise in developing customised sensor solutions for a wide range of parameters. From measuring level, flow and pressure to recording temperature, conductivity, light, wind, humidity and meteorological data. No measurement task is too big for us. We are ready to take on the challenges of the IoT. /p h3Sales Order Management (m/f/d) /h3 pAs an Order Management specialist, you will be responsible for ensuring a seamless and efficient order-to-delivery process while providing excellent support to both internal stakeholders and external customers. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. /p h3Responsibilities /h3 ul liManage the end-to-end processing of national and international customer orders, ensuring accuracy, timeliness, and compliance with internal standards. /li liDeliver professional customer service via phone and written communication, supporting clients from order placement through final delivery. /li liMonitor and track delivery schedules, proactively identifying delays and coordinating corrective actions. /li liServe as a central communication interface, collaborating with cross-functional departments to ensure efficient order flow and address customer inquiries.



/li liOversee master data creation and maintenance within the ERP system, ensuring high-quality and up-to-date information. /li liManage order-related correspondence and collaborate closely with the sales team to support customer requirements. /li liProvide dedicated support to key accounts, ensuring a high standard of service and relationship management. /li liCreate, update, and monitor framework agreements (framework orders) to ensure proper execution and alignment with customer expectations. /li liMonitor, categorize, and distribute inquiries received through the Senseca Info shared mailbox, ensuring prompt and efficient handling. /li liPerform ERP key user responsibilities, offering support to colleagues and assisting in system optimization. /li liConduct customer compliance checks, ensuring adherence to regulatory obligations and customer-specific requirements. /li /ul h3Requirements /h3 ul liVery good knowledge of MS Office standard applications /li liExperience working with ERP systems /li liGood command of written and spoken English /li liStructured and solution-oriented approach to work /li liTeam spirit and flexibility /li liA challenging, wide-ranging and interesting job in an internationally growing company /li liA great deal of creative freedom with the opportunity to develop professionally and personally /li liPermanent position for an indefinite period /li liHybrid model /li /ul h3Seniority level /h3 pEntry level /p h3Employment type /h3 pFull-time /p h3Industry /h3 pMeasuring and Control Instrument Manufacturing /p /p #J-18808-Ljbffr

📌 Sales Order Management (Madrid)
🏢 GEONICA
📍 Madrid