ph3Job Description /h3 ul liAs part of AHE H Product Support team, jobholder will reinforce our team which aims to provide technical support to in-service H135 Spanish fleets, among other Airbus Helicopters products. /li liThis in-service Technical Support Service (TSS) contributes to ensure Continuing Airworthiness and fleet serviceability, bringing solutions to technical problems encountered on in-service aircrafts. /li liAHE Product Support organization acts as unique technical communication channel (TSPOC: Technical Single Point of Contact) between Spanish End Users and AHE/AH Central for all technical queries events, particular and mainly in this position from Spanish Air Force and Navy H135 Fleets. Downstream investigations and resolutions are handled and substantiated within the AHE and/or AHD organization, for German models range. /li /ul pTech Rep/TSPOC - H Product Support /p pLocation: AHE - Getafe /p h3Mission /h3 ul liAs part of AHE H Product Support team, jobholder will reinforce our team which aims to provide technical support to in-service H135 Spanish fleets, among other Airbus Helicopters products. /li liThis in-service Technical Support Service (TSS) contributes to ensure Continuing Airworthiness and fleet serviceability, bringing solutions to technical problems encountered on in-service aircrafts. /li liAHE Product Support organization acts as unique technical communication channel (TSPOC: Technical Single Point of Contact) between Spanish End Users and AHE/AH Central for all technical queries events, particular and mainly in this position from Spanish Air Force and Navy H135 Fleets. Downstream investigations and resolutions are handled and substantiated within the AHE and/or AHD organization, for German models range. /li /ul pSpanish Military Airworthiness rules. /p h3Main Activities /h3 ul liBe functionally integrated in AHE/AHD/AH Technical Support organization where all in-service technical queries raised by customers towards Industry are allocated. /li liPlaced in GETAFE factory hierarchically belongs to AHE Technical Support (EBSSAT) department within H Product Support team. Temporally deployments in customer operating bases are within position scope.



/li liHandling answers/solutions within Industry for all kind of technical queries raised mainly by Sp Air Force and Navy related to H135 helicopter. As well as, queries launched by AHE MRO to support maintenance revisions and delivery commitments and retrofits are also within this scope. /li liAs entry point of in-service technical queries (as TSPOC), perform first technical assessment and forward investigation to suitably departments within Airbus Technical Support network. /li liPush, handle and follow up internal investigations/solutions to get answers/substantiation along TS community and provide technical resolutions to SP customers/End Users queries according to Spanish Military Airworthiness rules. /li /ul ul liHave quick reaction and technical analysis skills in front of in-service technical events and occurrences. /li liActively participate and contribute to Airworthiness assessments/investigations (accidents and Mayor incidents) occurred in service from H Spanish fleets. /li liWhen necessary or required, to manage vendor technical communications and potential supplier technical assistances. /li liIf required, launch/support field technical assistance missions in End User operating bases in coordination with AHE Technical Assistance area. /li liTo support technically the Warranty process under customer warranty claims. /li liSupport and analysis definition and implementation of modifications for in-service according to Spanish Military Airworthiness rules. /li liSupport the creation and definition of Service Bulletins and Technical Publications. /li liContribute to managing and coordination of Technical Assistance missions in End Users facilities. /li liRecord, track and follow-up all technical events (queries, incidents and TechPub queries) in appropriate CRM("Customer Relationship Management") tool of Airbus. /li liTo contribute with in-service feedback and data collection to the Product and Maintenance Improvements.



/li /ul h3Key competencies /h3 ul liEASA Part 66 LMA B1.3 or B2 (C is also valuable). /li liCAA UK and/or PERAM licenses are also valuable. /li liMinimum 10 years-experience in aeronautical sector: Helicopters/Aircraft Maintenance, Support Engineering, CAMO and/or maintenance certifying staff. /li liH135, NH90, or similar Airbus helicopter programs experience and type licences are very valuable. /li liValuable background: Helicopter Airframes / composite, Avionics, trouble-shooting, repairs, Continuous Airworthiness, technical problem solving, on-site (customer based) experience.. /li liHigh level of English. French or German are valuable. /li liAbility to work in an international and multi-companies team. /li liCustomer oriented and communication skills. /li liCapable of travelling worldwide for short missions (weeks) and temporally deployments in customer operating bases in Spain (weeks/months). /li liAbility to work under customer pressure and in adaptable time, if required. /li liHigh reactivity, agility and technical analysis skills. /li /ul pThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. /p h3Company /h3 pAirbus Helicopters España, SA /p h3Employment Type /h3 pPermanent /p h3Experience Level /h3 pProfessional /p h3Job Family /h3 pCustomer Eng.Technical SupportServices /p pBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. /p pAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. /p pAirbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . /p p#YESPOST /p /p #J-18808-Ljbffr

📌 Tech Rep/TSPOC - H Product Support (Getafe)
🏢 Airbus Helicopters
📍 Getafe