ppJOIN OUR TEAM! …as bAssistant Director of Rooms /b at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about leading high-performing teams and creating exceptional guest experiences? As bAssistant Director of Rooms /b, you will play a key role in overseeing the daily operations of the Rooms Division, ensuring service excellence, operational efficiency, and full compliance with The Ritz‑Carlton Gold Standards. /p h3Responsibilities /h3 ul liSupport the Director of Rooms in overseeing the day-to-day operations of the Rooms Division, including Front Office, Housekeeping, Concierge, Bell Services, Guest Relations. /li liEnsure all departments consistently deliver exceptional service in accordance with The Ritz‑Carlton and Marriott International brand standards. /li liLead, coach, motivate, and develop departmental leaders and Ladies and Gentlemen, fostering a culture of engagement, accountability, and continuous improvement. /li liDrive guest satisfaction by ensuring personalized service, anticipating guest needs, and resolving concerns promptly and professionally. /li liMonitor operational performance, guest satisfaction metrics, and quality indicators, implementing action plans to achieve and exceed established goals. /li liCollaborate closely with Food Beverage, Engineering, Sales Marketing, Finance, Human Resources, and other departments to ensure seamless resort operations. /li liAssist in managing departmental budgets, labor productivity, scheduling, and operational expenses while maintaining the highest service standards. /li liEnsure compliance with all company policies,



health and safety regulations, data privacy requirements, and operational procedures. /li liSupport internal and external audits, quality assurance initiatives, and continuous improvement projects across the Rooms Division. /li liServe as an operational leader during daily resort activities, providing guidance, visibility, and support to both guests and employees. /li liAct on behalf of the Director of Rooms during their absence, ensuring business continuity and effective operational decision-making. /li /ul h3Qualifications /h3 ul liPrevious leadership experience within the Rooms Division, preferably as an Assistant Director of Rooms, Front Office Manager, Rooms Division Manager, or in a similar management role. /li liProven experience in luxury hotels or Forbes Five‑Star/Five‑Star resort environments. /li liStrong leadership and people development skills with the ability to inspire, coach, and build high‑performing teams. /li liOutstanding communication, organizational, and problem‑solving abilities. /li liStrong business acumen with experience managing operational performance, labor productivity, and guest satisfaction. /li liProficiency in Opera PMS (or equivalent property management systems)



and Microsoft Office applications. /li liFluency in English is required; Spanish is highly preferred. Additional languages are considered an asset. /li liValid authorization to work in Spain. /li /ul h3Benefits /h3 ul liCompetitive compensation package. /li liCareer development opportunities within Marriott International. /li liGlobal mobility and international career opportunities. /li liMarriott Explore Rate for associates, friends, and family worldwide. /li liEmployee discounts on food and beverage offerings. /li liComprehensive learning and development programs through Marriott's integral training platforms. /li liEmployee dining facilities. /li liUniforms provided and professionally laundered. /li liRecognition and appreciation programs. /li liTeam‑building activities and associate celebrations. /li liCorporate social responsibility and community engagement initiatives. /li /ul pAt Marriott International, we are committed to providing equal opportunity, fostering an inclusive environment where everyone feels welcome, and ensuring access to career opportunities for all. We actively promote a workplace where the diverse backgrounds, perspectives, talents, and experiences of our associates are valued and celebrated. Our greatest strength lies in the unique blend of cultures and people that make up our global team. We are committed to maintaining a workplace free from discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law. /p /p #J-18808-Ljbffr

📌 Assistant Director of Rooms (Canarias)
🏢 The Ritz-Carlton Tenerife, Abama
📍 Canarias