ppWe’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo. /ppLocation: Barcelona, Spain. Salary: €75,000 - €95,000 + Incentive Awards tied to your performance. /ppWe are looking for a Senior Risk Compliance Officer to oversee risk management and compliance activities for the Spanish Branch of Monzo Bank Europe. In this role, you will implement Monzo’s Risk Management Framework in Spain, monitor the Branch’s key material risks covering operational, conduct and compliance risks, and support regulatory engagements particularly with Banco de España. Acting as a trusted advisor to the Spain Branch Manager, you will provide independent oversight, challenge and advice across a broad spectrum of risks including Credit, Operational, ICT/Security, Conduct, Compliance and Business risks. You will maintain strict functional independence via your reporting lines into the EU Risk Directors. This role sits within the Second Line of Defense (2LOD) and reports functionally to the EU Director of Operational Risk and the EU Director of Conduct Compliance Risk, and operationally to the Spain Branch Manager. This role includes acting as the Customer Service Representative of the Branch in accordance with article 5 of Order ECO/734/2004 and as the Deputy MLRO for Spain, supporting the MLRO in overseeing compliance with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations, and providing 2LOD coverage and backup when required. The role you are applying for is a Controlled Function (CF-2) within the meaning of the Central Bank Reform Act, 2010. For this role, appointment will be conditional on Monzo being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards issued by the Central Bank of Ireland. As a CF, the role holder will be subject to Conduct Standards under the Central Bank of Ireland Individual Accountability Framework (IAF) and will be required to take reasonable steps to ensure that the relevant conduct standards are met. /ph3What’s in it for you /h3ulliSalary range of €75,000 - €95,000 + Incentive Awards tied to your performance /liliHybrid working model, based in our Barcelona office 2-3 days a week; travel to Monzo’s head offices in Dublin and/or London from time to time /liliAnnual Leave – 38 days including public holidays /lili€1,200 learning budget each year to use on books, training courses and conferences /liliPrivate healthcare scheme /liliWellbeing benefits: financial education; women’s and men’s health support; mental health benefits,



including coaching and counselling /li /ulh3Local Branch Risk Compliance Oversight and Governance /h3ulliActing as the primary 2LOD point of contact for the Spanish branch, establishing and embedding a robust risk and compliance culture /liliMonitoring and interpreting local regulatory updates from the Banco de España and other relevant authorities, ensuring changes are effectively integrated into local operating procedures /liliCoordinating and drafting regulatory risk and compliance reports for local authorities, the Spain Branch Management Committee, and EU-level Risk Committees as appropriate /liliSupporting the Spain Branch Manager in maintaining clear local governance, accountability structures, and regulatory horizon scanning and mapping /liliDeveloping, maintaining, and reporting against the Branch Risk Appetite Statement (RAS) /liliEstablishing and maintaining branch-level risk and compliance dashboards, metrics, and data analytics capabilities to support informed decision‑making for Spanish operations /liliAttending and actively participating in relevant internal governance forums, presenting management information and risk dashboards to key stakeholders /liliServing as a key leader within the wider Risk and Compliance team concerning all matters related to the Spanish business /liliChampioning a strong risk and compliance culture across Monzo’s Spanish operations by developing and delivering comprehensive training and awareness programs for employees /li /ulh3Operational, ICT, Security, Data Third-Party Risk Oversight /h3ulliOverseeing the branch’s operational risk profile, ensuring that internal incidents, errors, and near‑misses are accurately captured, investigated and mitigated /liliContributing to the Risk and Control Self-Assessment (RCSA) process, ensuring branch-specific risks are accurately identified and assessed with appropriate controls in place /liliProviding targeted 2LOD oversight on ICT, Cybersecurity, and Data Privacy (GDPR/local data protection) risks, ensuring strict alignment with the Digital Operational Resilience Act (DORA) and local technology frameworks /liliOverseeing Payment Services compliance (including PSD2/PSD3/PSR transitions), monitoring transaction resilience, instant payment performance, and operational uptime /liliOverseeing risk and control assessments for local Third-Party Providers (TPPs) and outsourced critical services, ensuring inter‑company and external vendor SLAs are monitored in compliance with local outsourcing regulations /li /ulh3Conduct Risk, Compliance Consumer Protection /h3ulliActing as the Customer Service Representative of the Branch in accordance with article 5 of Order ECO/734/2004 /liliReviewing and overseeing the conduct risk profile within the branch, ensuring that product design, marketing materials and customer interactions result in positive outcomes and comply with the Spanish Consumer and Conduct rules /liliMonitoring and challenging local compliance processes, including complaints handling data, trend analysis, product governance and Go-To-Market (GTM) strategies /liliPreparing and presenting the annual Customer Service report to Branch Management,



leveraging operational insights to provide actionable recommendations for improving processes and customer outcomes /liliLeading local Compliance Assurance reviews to validate the operational effectiveness of key internal controls /liliPartnering and coordinating with the centralised EU compliance team to ensure local Spanish nuances are addressed and that Monzo adheres to all applicable regional supervisory expectations and guidelines /liliProviding 2LOD compliance review and formal sign‑off for all advertising and marketing materials destined for the Spanish market /liliContributing actively to the branch’s ongoing regulatory horizon scanning and change management processes /li /ulh3Credit Business Risk Oversight /h3ulliMonitoring and providing independent 2LOD challenge on local credit portfolio performance, highlighting trends in non‑performing loans (NPLs), credit concentrations or underwriting deviations /liliAssessing the suitability of the credit risk framework and policies for the Spanish market, challenging credit risk strategies as appropriateMonitoring business and strategic risks affecting the branch, ensuring that market‑entry or product diversification activities align with the approved local Risk Appetite Statement (RAS) /li /ulh3Deputy MLRO FinCrime Oversight /h3ulliActing as the designated Deputy MLRO for the Spain Branch, providing operational and governance coverage for the MLRO as required /liliAssisting in overseeing AML/CFT compliance frameworks and supporting internal reporting and regulatory interactions with relevant authorities (e.g., SEPBLAC) /li /ulh3Required Experience and Qualifications /h3ulliMinimum of 7 years of experience in Risk Management, Compliance or Internal Audit within a regulated retail bank, digital bank, or top‑tier fintech operating in Spain /liliDeep understanding of Banco de España regulations and broader EBA/ECB regulatory requirements (CRD V, PSD2/3, GDPR, DORA, AML/CFT) /liliProven experience in working with regulatory authorities and managing compliance‑related audits /liliDemonstrated experience managing or overseeing multiple risk types, with specific expertise in Operational Risk, ICT/Security Risk, Conduct risk, Compliance Risk and basic Credit Portfolio Quality reviews /liliNative or completely bilingual Spanish speaker with excellent professional proficiency in English (written and spoken), capable of translating complex local regulations into corporate/Group updates /liliSelf‑starter mentality comfortable with a matrix reporting structure /liliAbility to challenge senior executives constructively while maintaining a collaborative, solution‑oriented approach to scaling a business /liliPassionate about financial technology and motivated by the opportunity to be at the forefront of banking transformation in the EU /li /ulpNot ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. /ph3Equal opportunities for everyone /h3pWe’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage. /p /p #J-18808-Ljbffr

📌 Senior Risk & Compliance Officer (Barcelona)
🏢 Doist
📍 Barcelona