ph3Join our Movement and Champion Restaurant Culture! /h3 pAt TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. /p pWe’re part of the Tripadvisor Group and proud to be building a diverse, people‑first culture where “respect”, “ownership”, “growth” and “better together” values thrive. /p pIf you’re passionate about food, technology, and making a real impact, your seat at the table is ready. /p pbWhat you will do: /b /p ul liAnswer incoming requests via phone, email and chat. /li liAssist our customers on questions about our electronic reservation book, our website or app. /li liPut yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs. /li /ul pbWho you are: /b /p ul liBased in Barcelona. /li liNative level of Portuguese and fluent in English. Speaking more languages are always welcome! /li liAn open minded person with a high level of communication skills. /li liCare about customer needs and always try to make their experience unique and satisfactory. /li liKnowledge in CRM tools. /li liExperienced in a customer support environment. /li /ul pbWhat we offer: /b /p ul liAn awesome team /li liA permanent contract (that can be useful in life) /li liFlexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) /li liCompetitive fixed salary and bonus /li liLunch vouchers available for each working day (because yes,



we like to try our best restaurants) /li liInternational teams and a multicultural environment spanning 10 offices across Europe /li liHighly inclusive working environment /li liLifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc /li liContinuous learning and development programs /li liFree access to the Calm app to help you build resilience wherever you are in your mental health journey /li liDedicated parental leave and caregiver leave policies (12 weeks fully paid) /li liA program dedicated to helping you have the best work/life balance /li liHealth insurance fully covered by the company /li liLife Disability Insurance at no cost to the employee /li liAmazing offices with dining, a coffee point on each floor, and leisure area /li liTeam building events /li /ul pWe believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio‑economic cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law – has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. /p pTheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly. /p /p #J-18808-Ljbffr

📌 Customer Care Specialist (Portuguese Market) (España)
🏢 Tripadvisor
📍 España