ph3Overview /h3 pAre you interested in joining a dynamic and international team of professionals to transform education? IE University'sb Business School /bis looking for nbJunior Manager /bto join its team!The Junior Manager plays a pivotal role in ensuring operational excellence and continuous improvement of program delivery. This position bridges operational execution and strategic program management, leading key initiatives while supervising program support staff.This role requires a proactive, strategic thinker with proven leadership abilities who can manage teams, oversee complex projects, and collaborate across departments to enhance the student and faculty experience. The Junior Manager will work closely with the Associate Director to implement program innovations, manage quality standards, and drive operational efficiency. /p pbWhy IE University? /b /p pEvery story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. /p pAt IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. /p pbOur mission /b /p pWe support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world. /p pbOur Purpose /b /p pTo foster positive change. /p pbValues /b /p ul liCultivate the humanistic approach. /li liEmpower your entrepreneurial spirit /li liCherish the diversity of people, mind, and experience /li liDrive innovation with a proactive mindset /li /ul pWe are looking for a person to join a full-time position in bMadrid, María de Molina. /b /p h3Responsibilities /h3 pYour role as Junior Manager will involve: /p pbProgram Operations Quality Management /b /p ul liOversee the day-to-day execution of program operations, ensuring quality standards and timely delivery of all program activities. /li liLead operational planning for program modules, including scheduling, resource allocation, and vendor coordination.



/li liMonitor and analyze program metrics and KPIs to identify areas for improvement and implement solutions. /li liEnsure compliance with academic policies, institutional standards, and regulatory requirements. /li liDevelop and maintain operational procedures and documentation to standardize processes across the team. /li /ul pbTeam Leadership Supervision /b /p ul liSupervise and mentor Program Assistants and Coordinators, providing guidance, support, and performance feedback. /li liAllocate tasks and manage workload distribution across the support team to optimize efficiency. /li liConduct regular team meetings to align on priorities, address challenges, and foster collaboration. /li liIdentify training needs and support professional development of team members. /li /ul pbProject Management Innovation /b /p ul liLead special projects related to program enhancement, process improvement, and innovation initiatives. /li liCoordinate the planning and execution of program events such as networking sessions, company visits, guest speaker events, and graduation ceremonies. /li liManage elective offerings, including scheduling, faculty coordination, and student enrollment processes. /li liSupport the implementation of new technologies, teaching tools, and learning platforms across the program. /li /ul pbFaculty Student Support /b /p ul liServe as a liaison between faculty and program management, addressing concerns and facilitating communication. /li liSupport faculty onboarding, training and ongoing technical assistance in collaboration with the Coordinator. /li liHandle escalated student issues and concerns, providing solutions and ensuring student satisfaction. /li liCoordinate with student representatives to gather feedback and implement improvements. /li /ul pbCross-Departmental Collaboration /b /p ul liCollaborate with Admissions on candidate evaluation processes, information sessions, and enrollment strategies. /li liWork with the Marketing Department on promotional content, program materials, and recruitment campaigns. /li liCoordinate with the Registrar's Office, Finance,



and other administrative departments to ensure seamless service delivery. /li liParticipate in cross-functional teams and committees to represent program interests and contribute to institutional initiatives. /li /ul pbReporting Communication /b /p ul liPrepare comprehensive reports, presentations and analytics for the Associate Director and Executive Director. /li liMaintain accurate records and documentation of program activities, decisions and outcomes. /li liCommunicate program updates and important information to internal and external stakeholders. /li liSupport the Associate Director in curriculum planning meetings and strategic discussions. /li /ul pbBudget Resource Management /b /p ul liAssist with budget monitoring and expense tracking for program activities. /li liManage vendor relationships and negotiate contracts for program-related services. /li liOptimize resource utilization to ensure cost-effectiveness while maintaining quality standards. /li /ul h3Qualifications /h3 pTo thrive in this role, you should possess the following qualifications: /p ul liBachelor's Degree required; Master's degree in business, education or a related field desirable. /li liMinimum of 2-4 years of professional experience in program management, operations or higher education. /li liProven experience in team leadership or supervision. /li liFull fluency in English and Spanish (written and spoken). /li liStrong project management skills with the ability to lead multiple initiatives simultaneously. /li liExcellent analytical and problem solving abilities with a continuous improvement mindset. /li liExceptional interpersonal and communication skills, capable of influencing stakeholders at all levels. /li liExperience working in a fast paced multicultural environment with diverse stakeholders. /li liProficiency in Microsoft Office Suite, learning management systems and project management tools. /li liCustomer oriented mindset with a commitment to delivering exceptional experiences. /li liStrategic thinking combined with attention to operational detail. /li liAbility to work independently, take initiative and make sound decisions. /li liAvailability to travel occasionally. /li liValid EU work permit. /li /ul pAt IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin or disability bias throughout the entire selection process. /p /p #J-18808-Ljbffr

📌 Junior Manager, GOMBA & EMBA, Business School (Madrid)
🏢 Ie University
📍 Madrid