ppCustomer Service Sales Representative (Dutch) Hybrid HS03 Concentrix Spain Valencia, ES /ph3Descripción del trabajo /h3pExperience the power of a game-changing career. Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Valencia (Hybrid), you will be part of our team of game‑changers who are powering the brands of the future in tech. /ph3Career growth and personal development /h3pThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed. /ph3What you will do in this role /h3ulliPrimarily handle inbound activity (calls, emails, chat, tasks) of customer post‑sales requests. /liliFast and effective reply to inbound queries. /liliMake outbound calls when necessary to solve issues with customers and different internal business units. /liliCreate quote and follow up with cross‑selling/up‑selling and a proactive and service attitude. /liliEnsuring personal knowledge of the Store portfolio and Post sales process’s are maintained. /liliInitiate manage Customer post‑sales related tasks; covering order cancellations, claims management, order and delivery follow‑up, refund requests and escalations using multiple tools, such as CRM Order Status Suite with a high quality, efficient and customer centric approach. /li /ulh3Requirements /h3ulliAre bilingual or proficient in Dutch and fluent in English. /liliHave minimum of 1 year relevant experience.



/liliHave strong communication skills. /liliKnowledge of sales techniques (up‑/cross‑selling, objection handling, etc). /liliAre customer driven and motivation to work in sales. /liliAre achievement and target oriented. /liliHave IT knowledge and technical understanding. /liliHave strong personal interest curiosity in IT products and applications. /liliHave Real capability to listen to customers. /liliCan conduct effective qualification skills to ensure a comprehensive understanding of customer needs. /liliHave Exceptional customer facing and customer care skills. /li /ulh3Offer /h3pWhat’s in it for you /pulliFull time 39 hours/week contract: Monday to Friday 09-18h. /liliSalary 20,000€ gross/year base (12 payments) + 2.000 EUR gross year in bonus according to performance. /liliGreat office location in Valencia (hybrid work model). /liliFriends hunting (referral) bonus. /liliFull paid training about the company and the project you will be working on. /liliCareer development program and specialized courses. /li /ulpWe’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. /ppConcentrix is an equal opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R /p /p #J-18808-Ljbffr

📌 Customer Service Sales Representative (Dutch) Hybrid Hs03 (Valencia)
🏢 Concentrix Spain
📍 Valencia