ppCompany Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the general standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! /p h3Role Summary /h3 pAs a service supervisor you are responsible for the management of all operational aspects and for the profit and loss account for a site. You will also be responsible for expanding and exploiting the service potential as well as ensuring and increasing customer satisfaction. /p h3Responsibilities /h3 ul liManagement of a team /li liEnsuring and optimizing the operational KPIs /li liSupport of existing customers and acquisition of new customers in coordination with the sales department /li liConducting sales talks and concluding orders and service contracts /li liMonitoring and responsibility of the profit and loss account for a site /li liOptimization and continuous improvement of process flows in the service department /li liInitiation of projects to increase efficiency /li liActive participation in the development and implementation of innovative service processes /li liInterface management with internal engineering, external service providers, purchasing,



quality and other service location /li liEvaluation and reporting of operational key figures in an international environment /li liEnforcement of safety and quality expectations /li liSupport in operational tasks from the Service Manager Germany /li liRepresentation of the Service Manager Germany /li liSupervision of international intercompany business /li liSupport of international training initiatives /li liOther duties as assigned /li /ul h3Qualifications Skills /h3 ul liSuccessfully completed university studies in the field of mechatronics, mechanical engineering, industrial engineering or similar /li liWillingness to communicate with colleagues at production sites and service centers in an international environment /li liBasic plant and process knowledge of pump technology and vacuum technology /li liSeveral years of professional and management experience, preferably in the field of service and customer support /li liVery good written and spoken English skills and willingness to travel internationally are a prerequisite /li liHigh quality awareness, commitment and high flexibility as well as resilience and customer orientation /li liGood PC and MS Office skills /li liExperience with SAP /li liIndependent, team-oriented work /li liOverall entrepreneurial mindset /li liBS or BA Degree in relevant field and 5-7 years relevant experience /li /ul pEOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‑workers. Pay Transparency Nondiscrimination Provision /p pIf you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowserve.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process. /p /p #J-18808-Ljbffr

📌 Supervisor, Customer Service (Coslada)
🏢 Flowserve
📍 Coslada