ph3Spanish-Speaking Customer Support Agent For Online Streaming Service /h3 h3About Mercier Consultancy Group /h3 pMercier Consultancy Group is one of Europe's most respected and dynamic international recruitment and BPO firms, with a proven track record of connecting exceptional multilingual talent with leading general brands across a wide range of industries. We specialize in placing skilled professionals in rewarding roles throughout Europe, offering comprehensive support at every stage of the relocation and onboarding journey. At Mercier Consultancy Group, we don't just fill positions — we build careers and transform lives. /p h3Job Overview /h3 pMercier Consultancy Group is currently seeking a talented and motivated Spanish-speaking professional to join our client's expanding team, supporting one of the world's most exciting online streaming platforms. This is a fully remote Spanish-Speaking For Online Streaming Service position in Greece, offering an exceptional opportunity to work at the forefront of the digital entertainment industry while enjoying the incredible lifestyle that Greece has to offer. If you are passionate about streaming platforms, thrive in a fast-paced customer-focused environment, and are fluent in Spanish, this is the role you have been waiting for. /p h3Key Responsibilities /h3 ul liDeliver outstanding customer support to Spanish-speaking subscribers of a leading online streaming service, resolving queries via chat, email, and phone with professionalism and care /li liAssist users with account management, subscription plans, billing inquiries, and platform navigation across all supported streaming devices and operating systems /li liTroubleshoot technical issues related to streaming quality, playback errors, connectivity problems, and device compatibility, escalating complex cases as appropriate /li liGuide customers through the features and content offerings of the streaming platform, providing tailored recommendations to enhance their viewing experience /li liAccurately log all customer interactions, feedback, and resolutions in the internal CRM system,



maintaining high standards of data quality and reporting /li liCollaborate with cross-functional teams including technical support, content, and billing departments to ensure seamless issue resolution for Spanish-speaking users /li liMonitor customer satisfaction scores and actively contribute to continuous improvement initiatives within the streaming platform support team /li liStay up to date with new content releases, platform updates, and policy changes to provide accurate and timely information to subscribers /li /ul h3Requirements /h3 ul liNative or fluent Spanish language skills, both spoken and written, are essential for this role — a C1 or C2 level of proficiency is required /li liValid EU passport or national identity card (mandatory for employment eligibility in Greece) /li liA genuine interest in streaming platforms, digital media, and online entertainment technology /li liStrong communication and interpersonal skills, with the ability to engage empathetically and effectively with customers from diverse backgrounds /li liComfortable working remotely with a reliable internet connection, a quiet work environment, and a self-motivated, disciplined approach to daily tasks /li liPrevious experience in customer service, technical support, or a related field within the streaming, media, or technology industry is a distinct advantage /li liBasic to intermediate technical proficiency, including familiarity with streaming devices, smart TVs, mobile applications,



and browser-based platforms /li /ul h3Benefits /h3 h3What We Offer /h3 ul liCompetitive Monthly Salary tailored to your experience and qualifications /li liFully Paid Training to prepare you comprehensively for your role within the streaming platform environment /li liComprehensive Health Insurance coverage from day one /li liFully Paid Relocation Package including return flight, airport transfer, and hotel accommodation upon arrival in Greece /li liMonthly Performance Bonus rewarding your dedication, results, and commitment to service excellence /li li2 Extra Salaries Per Year — a 13th and 14th month salary, providing outstanding financial security and reward /li liPermanent, stable remote employment contract within Greece's thriving digital services sector /li liA supportive, multicultural, and inclusive team environment with real opportunities for career progression /li liAnd Much More.. /li /ul h3Life in Greece /h3 pRelocating to Greece means embracing one of Europe's most captivating and culturally rich destinations. Greece is celebrated for its extraordinary Mediterranean climate, boasting over 250 days of sunshine per year, breathtaking coastlines, and a landscape that seamlessly blends ancient history with vibrant modern living. Whether you find yourself exploring the iconic streets of Athens, relaxing on the sun-drenched shores of the Aegean, or discovering the hidden gems tucked between olive groves and hilltop villages, Greece offers a quality of life that is truly unmatched. For Spanish-speaking professionals seeking jobs in Greece, this is an ideal environment in which to grow both personally and professionally. /p pBeyond its natural beauty, Greece is renowned for its warm and welcoming people, its world-famous culinary traditions, and an affordable cost of living that allows professionals to truly enjoy everything life has to offer. The country's thriving expat and multilingual professional community makes it remarkably easy for newcomers to settle in and feel at home. With a fully paid relocation package ensuring a smooth and stress-free transition, taking on a Spanish-speaking jobs opportunity in Greece has never been more accessible. Greece is not just a place to work — it is a place to truly live, thrive, and create unforgettable memories. /p /p #J-18808-Ljbffr

📌 Spanish-Speaking For Online Streaming Service - Work Remote In Greece (España)
🏢 Mercier Consultancy MD
📍 España