ph3Customer Service Supervisor /h3 h3Belong, Connect, Grow, with KBR! /h3 h3Program Summary /h3 pKBR supports the operational needs of U.S. armed forces at Morón Air Base in Spain and several bases in Turkey. Our services ensure smooth operations, allowing Air Force and government personnel to focus on their missions. We provide program management, civil engineering, morale, welfare, and recreation support, among other essential services. Awarded by the Air Force Installation Contracting Center, our contract spans a five-year base period with three one-year options, reflecting our commitment to excellence and operational support. /p h3Job Summary /h3 pServes as the installation’s focal point for supply customer feedback, responding to customer logistics concerns, and proactively anticipating problems that could stand in the way of base units fulfilling their mission. Monitors the overall interface between base maintenance operations and the materiel management system. Provides guidance and instruction to base work centers on the proper utilization of supply management systems and products. Performs all necessary document control, research, and base-level records maintenance functions to ensure transaction accuracy and system integrity. /p h3Roles and Responsibilities /h3 ul liCoordinates with Resource Advisors and creates, modifies, and deletes organizational supply accounts in ILS-S and ELMS /li liAudits customers supply accounts to identify discrepancies and ensure adherence to financial and inventory regulations /li liTracks, processes,



and provides status on customer backorders by interfacing with enterprise partners at 635 and 735 SCOGs /li liMonitors supply listings to ensure priority orders are processed rapidly to keep aircraft and defense systems operational /li liSupports customers during degraded operations with manual accounting recovery procedures to keep operational readiness /li liActs as authority for document control through daily transaction audits ensuring signed documents match computer records /li liMaintains Custodian Authorization/Custody Receipt Listing files. Ensures units order equipment according to authorizations /li liManages internal transfer of equipment between base units and coordinates disposition of obsolete or excess equipment /li liCoordinates and tracks communications security (COMSEC) items, which are subject to stringent national security controls /li liAccounts for and updates deployment-ready War Reserve Materiel assets to support wartime taskings. Tracks Capital Assets /li liPerforms as the liaison between the base customers and logistics function. /li /ul h3Basic Qualifications /h3 ul liShall meet the qualifications of AFSC 2S071, Supply Management Craftsman, as defined in AFI /li liShall have two years of experience in base supply customer service /li liShall possess a high school diploma or equivalent /li liShall be proficient with ordering equipment, parts, and supplies /li liMastery of the Integrated Logistics System-Supply (ILS-S) and related database products FEDLOG, WEBFLIS,



and ELMS /li liKnowledge of Air Force Materiel Management publications, specifically DAFMAN 23-300 and ILS-S User’s Manual /li liExperience preparing reports, tracking metrics, and identifying process improvements /li liAbility to train and mentor while ensuring compliance with policies and procedures /li liKnowledge of workplace safety procedures and material handling practices /li liProficiency with Microsoft Office applications /li /ul h3Preferred Qualifications /h3 ul liAssociate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field /li liThree to five years of progressively responsible experience in supply, logistics, warehouse, or inventory management /li liKnowledge of quality assurance, property accountability, and asset management practices /li liKnowledge of military or commercial supply regulations and procurement procedures /li /ul h3KBR Benefits /h3 pBelong, Connect and Grow at KBRbr/At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. /p pKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. /p /p #J-18808-Ljbffr

📌 Customer Service Supervisor (Madrid)
🏢 Kbr
📍 Madrid