ph3Overview /h3 pWe're Hiring: Customer Service Agent – German Speaker. At Netzon Group, we're growing fast and looking for motivated agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /p pLocation: Sallent, Kingdom of Spain. /p h3Key Responsibilities /h3 ul liWork with customers to answer product information and resolve queries in a skillful and professional way. /li liPut yourself in our customers' shoes, analyze their problems and tailor solutions for them. /li liCommunicate with customers via phone, email, chat and social media. /li liBecome an expert and brand ambassador for New Balance. /li liMaintain a high level of professionalism and customer satisfaction. /li liCollaborate with team members and supervisors to improve service quality. /li /ul h3What We're Looking For /h3 ul liFluency in both German and English. /li liA passion for helping customers. /li liAbility to deal with sensitive calls with empathy.



/li liStrong administrative skills with an eye for details. /li liA strong professional and proactive approach to problem solving. /li /ul h3What We Offer /h3 ul liStart Date: ASAP. /li liContract: Temporary (3 months with 1 month of probation). /li liPart‑Time: 25 hours per week. /li liWorking Hours: Monday to Friday from 15:00 to 20:00, with rotating Saturdays (2 per month). /li liSalary: €13,086.78 gross per year. /li liWorking Model: Hybrid – 6 days per month in the office. /li liTraining: Full‑Time Training for 7 days. Office based, Monday to Friday from 10 AM to 7 PM. /li liOffice Location: Barcelona (Eixample). /li /ul h3Why Join Netzon Group? /h3 pNetzon Group is a fast‑growing company specializing in digital solutions, AI, and contact center services, helping integral brands deliver outstanding customer experiences worldwide. /p pStart your career with us—apply now and become part of our growing team! /p /p #J-18808-Ljbffr

📌 New Balance Emea / Customer Service Agent (Part-Time) - German Speaker (Barcelona)
🏢 Netzon Group
📍 Barcelona