Are you a Swedish speaker with a passion for IT and
customer support? Join a leading multinational BPO technology
company in the beautiful city of Malaga ! Perks International and
multicultural work environment Career growth opportunities with
specialized training Competitive salary and benefits package Fully
paid training on company procedures and technology Office in the
center of Malaga Responsibilities: Provide 1st-level IT support via
phone, email, chat, and self-service portal Assist employees with
system operations and troubleshooting Perform root cause analysis
and resolve technical issues remotely Monitor and categorize IT
tickets in the ITSM system Use internal knowledge databases for
efficient issue resolution Collaborate with 2nd-level support teams
and external providers Requirements: Fluent in Swedish (C1 level)
both written and spoken Good command of English (B2 level)
Experience in 1st or 2nd level IT support Strong knowledge of
Windows 10, Office 365,



MS Teams Familiarity with ITSM ticketing
systems (ServiceNow preferred) Analytical mindset and
problem-solving skills High customer service orientation and
attention to detail Willingness to learn and develop technical
skills What We Offer: Competitive salary based on experience and
performance Full paid training on company tools and processes
Career development programs and specialized courses Friendly and
dynamic work environment Guidance and support for career growth
Work schedule: Monday to Sunday, 09:00 AM - 06:00 PM (39 hours per
week) Office in central Malaga Why Malaga? Warm Mediterranean
climate and beautiful beaches Affordable cost of living and great
quality of life Thriving expat community and international
atmosphere Rich culture, history, and vibrant social life
Interested? Apply today and join our team!

📌 Swedish-Speaking Technical Support Advisor Malaga,Spain (Málaga)
🏢 Cross Border Talents
📍 Málaga