ph3Additional Information /h3pbJob Number /b /ppbJob Category /b Spa /ppbLocation /b Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687VIEW ON MAP /ppbSchedule /b Full Time /ppbLocated Remotely? /b N /ppbPosition Type /b Non-Management /ppInstantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. /ph3JOIN OUR TEAM! /h3p…as bSpa Desk Agent /b for bThe Ritz-Carlton Tenerife, Abama /b. /ph3Who We Are Looking For… /h3pAre you passionate about creating exceptional wellness experiences from the very first guest interaction? As a Spa Receptionist, you will be the first point of welcome in our Spa Fitness Center, creating an atmosphere of calm, professionalism, and genuine care. If you enjoy delivering personalized service, have strong organizational skills, and feel comfortable in a detail-oriented luxury environment, we would love to hear from you! /ph3What Are Your Responsibilities Are… /h3ulliYou warmly and professionally welcome spa guests, in line with The Ritz-Carlton standards. /liliYou manage reservations for treatments, spa circuits, and fitness services, both in person and via phone or email. /liliYou provide detailed information about treatments, products, facilities, and wellness programs. /liliYou coordinate therapists’ schedules and treatment rooms, ensuring smooth and efficient daily operations. /liliYou handle payment processes and maintain accurate billing records according to established procedures. /liliYou manage incidents, cancellations, and last-minute changes with empathy and a guest-focused approach. /liliYou work closely with therapists, fitness staff, and hotel reception to ensure a seamless guest experience. /liliYou actively promote treatments, rituals, and retail products, identifying upselling opportunities. /liliYou ensure the spa reception area remains tidy, well-presented, and aligned with the brand’s luxury standards. /liliYou comply with company hygiene, safety, and confidentiality policies at all times.



/li /ulh3What We Want From You… /h3ulliYou have a naturally service-oriented mindset and a genuine passion for guest well-being. /liliIdeally, you bring previous experience in a spa reception, hospitality, or luxury customer service environment. /liliYou are well organized, able to prioritize, and remain calm during high-demand periods. /liliYou enjoy working as part of a team and collaborating with different departments. /liliYou communicate fluently in English and Spanish; additional languages are a plus. /liliYou already hold a valid work permit for Spain. /li /ulh3And This Is How We Inspire You.... /h3pBe part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. /pulliAn attractive above market salary for your flexible assignment in our hotel /liliTravel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner parents. /liliEnjoy the culinary FB offer in our 9500+ hotels with 20% discount /liliYou can enjoy our culinary offerings at a 50% discount. /liliDid you know you can get up to 75% discount on flights if your residency is on Tenerife /liliExtensive corporate benefits with lots of discounts for leisure activities and travel /liliAs a birthday child you get an extra special treat (surprise!) /liliEnjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! /liliWe pay a 13th and 14th salary! /liliInnovative training concepts that support you on your career path – we actually have our own training university /liliAdvancement opportunities and prospects in an international company /liliWe offer you an extensive and free of charge culinary offer in our employee restaurant. /liliDon’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. /liliWe like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries, etc.... we can think of many reasons to celebrate you and your colleagues properly. /liliWe also take care of our community in many ways – join our community foot print activities to give back! /liliYour health is one of our priorities, which is why we provide you with comprehensive company medical care.



/li /ulp(All benefit bonus programs are subject to individual company regulations. Tax Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). /ppMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. /ppAt more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. /ppEvery day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. /ppYour role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. /ppIn joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. bBe /b where you can do your best work, bbegin /b your purpose, bbelong /b to an amazing general team, and bbecome /b the best version of you. /ppAt more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. /ppEvery day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. /ppIn joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. bBe /b where you can do your best work, bbegin /b your purpose, bbelong /b to an amazing global team, and bbecome /b the best version of you. /p /p #J-18808-Ljbffr

📌 Spa Receptionist (Santa Cruz de Tenerife)
🏢 The Ritz-Carlton Hotel Company
📍 Santa Cruz de Tenerife