ppbAbout Planetbr/ /bPlanet is a global provider of integrated technology and payments solutions for retail and hospitality customers.br/Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.br/Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.br/bRole Overviewbr/ /bPlanet is seeking a communications and programme professional to support communications, engagement and programme coordination for our AI-First transformation programme.br/Planet is a integral payments and software technology business, with teams, customers and partners across multiple markets. This role will help colleagues understand how AI can support their work, while keeping key activity organised and moving forward across the business.br/Reporting to the Chief of Staff, the role will work closely with Corporate Affairs, which manages internal and external communications, the Centre of Excellence for AI and our Digital Workplace team.br/This is a role for someone who combines clear communication, structured planning and practical coordination. It sits at the intersection of communications, change management and programme delivery, with regular exposure to senior leaders and teams across Planet’s international business.br/bWhat You Will Dobr/ /bbAI Academy Content Curationbr/ /b /pulliCurate and structure content for regular AI Academy sessions, including use cases, tools, success stories and practical examples /liliIdentify strong internal and external examples that show how AI can be applied in day-to-day work /liliCreate content that is relevant, simple and useful for colleagues across different roles, markets and teams /liliMaintain a library of reusable AI Academy resources, learning materials and communications assetsbr/ /li /ulbCommunications Strategy Deliverybr/ /bulliDevelop and support a clear, engaging AI communications plan /liliCreate messaging that builds understanding, confidence and interest in Planet’s AI work /liliSupport delivery across internal channels, including email, intranet, presentations, live sessions,



town halls and leadership briefings /liliHelp maintain a consistent, approachable voice across AI-related communicationsbr/ /li /ulbEmployee Engagement Adoptionbr/ /bulliSupport activity that increases participation in AI Academy sessions and helps colleagues make practical use of AI tools /liliDevelop creative approaches that make AI accessible, practical and relevant /liliGather feedback from colleagues and use it to improve engagement activity /liliCapture and share success stories from different countries, functions and business areasbr/ /li /ulbProgramme Coordination PMO Supportbr/ /bulliSupport planning, tracking and reporting across AI transformation workstreams /liliCoordinate actions, milestones and dependencies across multiple teams /liliMaintain programme plans, engagement calendars and governance documentation /liliPrepare materials for leadership reviews, steering groups and programme updates /liliTrack progress, risks and key decisions, and support follow-through on actionsbr/ /li /ulbStakeholder Collaborationbr/ /bulliBuild strong working relationships with Corporate Affairs, the Centre of Excellence for AI and Digital Workplace teams /liliWork with colleagues across Planet’s global teams to share knowledge, highlight good practice and help successful ideas travel across the organisation /liliSupport measurement and reporting on participation, engagement and adoption /liliUse insights to shape future communications, learning and engagement activitybr/ /li /ulbWho You Arebr/ /bulliExperience in communications, programme management, change management or business transformation roles /liliStrong writing, editing and stakeholder engagement skills /liliExperience coordinating cross-functional programmes involving multiple stakeholders /liliConfidence preparing presentations,



reports and communications for senior audiences /liliStrong planning and organisational skills, with the ability to manage competing priorities /liliInterest in AI, technology and organisational change /liliExperience supporting technology or transformation programmes would be beneficialbr/ /li /ulbCapabilitiesbr/ /bulliStructured thinker with strong attention to detail /liliClear, warm and practical communicator /liliStrong organiser, able to bring structure to complex activity /liliConfident working with senior stakeholders and cross-functional teams /liliComfortable balancing communications, coordination and reporting /liliHigh ownership and ability to follow through on agreed actionsbr/ /li /ulbWhat Success Looks Likebr/ /bulliHigh-quality, consistently engaging AI Academy sessions and materials /liliA clear and useful AI narrative understood across the business /liliWell-coordinated programme activity, with clear visibility of actions, milestones and dependencies /liliStrong employee engagement and participation in AI initiatives /liliEffective reporting and updates for senior leadership /liliSuccessful ideas and practical examples shared across teams, markets and functions /liliVisible increase in employee confidence and adoption of AI toolsbr/ /li /ulbWhy This Role Mattersbr/ /bThis role sits at the heart of Planet’s AI-First transformation, helping colleagues understand what is changing, why it matters and how AI can support their work. It brings together communications, engagement and programme coordination so the organisation can move from AI curiosity to practical, confident adoption across markets and teams.br/bWhy Planetbr/ /bPlanet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.br/Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.br/bWe would love to hear from you – Apply now /b.br/At Planet, we embrace a hybrid work model, with three days a week in the office.br/Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. /p #J-18808-Ljbffr

📌 AI Transformation Communications & PMO (Madrid)
🏢 Planet
📍 Madrid