ppJob Title: Facilities Coordinator – Office Manager /ph3Job Description Summary /h3pAs a key member of a global team, you will be responsible for the day‑to‑day management, service delivery, and ownership of the assigned office location within the client’s estate. The role ensures a high‑quality workplace and office experience, while meeting all contractual service quality, commercial, and compliance requirements. /ph3Responsibilities /h3ulliAct as a visible on‑site presence and primary point of contact for the office and workplace experience. /liliBe accountable for the overall office environment, ensuring a consistently high‑quality experience for colleagues and visitors. /liliOversee daily office operations, supporting colleagues with workplace and office‑related needs. /liliUnderstand and live the Client values, and articulate how they are applied in the execution of Workplace and Office Management responsibilities. /liliUnderstand, commit to, and uphold the Operating Principles of the CW–Client contract. /liliUnderstand Client priorities as they apply to the location and daily office operations. /liliEnsure all third‑party and office‑related services are delivered in line with the commitments of the general contract. /liliManage and coordinate on‑site service providers and suppliers. /liliRecommend changes to third‑party supplier arrangements where service quality, commercial performance, or compliance are compromised. /liliBuild and maintain strong relationships with key Client colleagues, acting as a trusted and approachable Office Manager and support resource. /liliContribute to the 9‑point Key Performance Indicator (KPI) system for the location, covering colleague experience, commercial performance, and compliance. /liliSupport and help manage minor works and office improvements as directed by Client,



assisting the Workplace Manager. /liliEnsure the Workplace Guide / Office Services Directory for the location remains fully up to date at all times. /liliWork closely with the Client IT team to ensure seamless office operations, including access and security, visitor management, desktop IT, network availability, and reprographics. /liliSupport the management of commercial and operational risk at the location, maintaining an up‑to‑date risk register to minimise and mitigate known and unforeseen risks. /liliContribute to the management of Health Safety within the office, minimising or eliminating lost‑time incidents and completing all required audits and reporting. /liliSupport the effective management of sustainability initiatives within the office, in line with Client requirements. /li /ulh3Requirements /h3ulliPrevious experience in office management and/or administration roles. /liliStrong communication, presentation, and negotiation skills. /liliTeam player, People and stakeholder management skills. /liliRelationship and vendor management. /liliBudget and cost management awareness. /liliEnglish level: ADVANCED (C1). /li /ulpLocation: Alcobendas (Madrid) /ph3Equal Opportunity Statement /h3pCushman Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier‑free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact. /p /p #J-18808-Ljbffr

📌 Facilities Coordinator - Office Manager (Madrid)
🏢 Cushman & Wakefield
📍 Madrid