ppbBusiness area: /bNetwork Infrastructure Solutions- Communications, Data Center and Industrial segments /p h3About the role /h3 pEnerSys is looking for a Field Service Manager EMEA to lead and coordinate field service activities across the region within its Network Infrastructure Solutions business line. /p pThe role will support critical power applications across CDI segments -Communications, Industrial and Data Center- including UPS and backup power systems, battery solutions, power electronics and intelligent control systems designed to ensure continuous uptime in mission-critical environments. /p pThis role is adecuado for a technically strong service leader who can combine hands-on field understanding with operational management, customer focus and project execution. /p h3Key responsibilities /h3 ulliLead and coordinate Field Service activities across EMEA. /liliManage and support field engineers, service teams and external service partners. /liliOversee installation, commissioning, preventive maintenance, corrective maintenance, testing and troubleshooting activities. /liliAct as escalation point for complex technical issues urgent interventions. /liliEnsure compliance with safety standards, internal procedures, customer requirements and local regulations. /liliMonitor service performance, including SLA/KPI achievement, response time, service quality, and customer satisfaction. /liliSupport root cause analysis and corrective actions together with Quality, Engineering, Technical Support and Product teams. /liliDrive standardization of service processes, reporting,



documentation and best practices across EMEA. /liliWork closely with Sales, Customer Service, and Project teams to ensure smooth execution and customer satisfaction. /li /ul h3Required experience /h3 ulliMinimum 5 years of experience in Field Service, Technical Service, Service Operations, Commissioning or a similar technical environment. /liliMinimum 3 years of people management or field team coordination experience. /liliExperience with installation, commissioning, preventive maintenance, corrective maintenance and technical troubleshooting. /liliExperience in at least one of the following areas: UPS systems, data center power infrastructure, industrial battery systems, telecom / communication power, DC power systems, power electronics, rectifiers, chargers or inverters. /liliExperience managing service partners, subcontractors or external technical providers would be a strong advantage. /li /ul h3Education /h3 ulliBachelor's degree or equivalent technical qualification in Electrical Engineering, Electronics, Power Engineering, Automation, Energy Systems or a related technical discipline.



/liliCandidates with vocational / technical education and significant relevant field service leadership experience will also be considered. /liliAdditional certifications in electrical safety, UPS systems, battery systems, power electronics, commissioning, service operations or project management would be a strong advantage. /li /ul h3Technical skills /h3 ulliGood understanding of electrical systems, backup power solutions and battery technologies. /liliStrong troubleshooting and root cause analysis skills. /liliKnowledge of health safety requirements in field service environments. /liliFamiliarity with CRM, ERP or field service management tools. /li /ul h3Project management leadership skills /h3 ulliStrong planning, prioritization and follow-up skills. /liliAbility to manage multiple service activities, projects and escalations in parallel. /liliStrong communication skills with both technical and non-technical stakeholders. /liliPractical, hands-on and solution-oriented leadership style. /li /ul h3Languages travel /h3 ulliFluent English is required. /liliAdditional European languages such as French, German, Spanish, Italian would be an advantage. /liliWillingness to travel across EMEA, estimated at 40-60%, depending on business needs. /li /ul h3What we offer /h3 ulliRegional EMEA role with high visibility and impact. /liliInternational environment with strong cooperation across technical, commercial and operational teams. /liliOpportunity to shape and standardize Field Service processes across EMEA. /li /ul /p #J-18808-Ljbffr

📌 Field Service Manager EMEA (España)
🏢 Enersys
📍 España