04 ago
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Traveltechessentialist
|
Cataluña
04 ago
Traveltechessentialist
Cataluña
peDreams ODIGEO is seeking an experienced CX Quality Assurance Lead to join our CX team in Barcelona, on a hybrid basis. You will develop and implement QA strategies, calibrate sessions, and continuously improve QA processes to boost CSAT and support performance. /ppIdeal candidates bring leadership, collaboration, and strong analytical skills, with a proactive mindset and comfort with on-site support. Experience with AI tools is a plus. /p #J-18808-Ljbffr
📌 CX QA Lead - Elevate Customer Experience (Hybrid) (Cataluña)
🏢 Traveltechessentialist
📍 Cataluña