h3(fluent German English) Customer Support Consultant (Spain, remotely) /h3h3(fluent German English) Customer Support Consultant (Spain, remotely) /h3p2 days ago Be among the first 25 applicants /ppGet AI-powered advice on this job and more exclusive features. /ppstrongPassionate about the world of tech?br/strongWhat if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? /ppstrongPassionate about the world of tech?br/strongWhat if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?brJoin our team as a strongCustomer Support Consultant /strongtoday and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.brExcited? Let's see what it takes brstrongWhat you will do:br/strongulliProvide exceptional customer support via emails /liliProcess account seizures (e.g., freezes, wage garnishments) in a timely and compliant manner /liliProvide information on loan terms, account details, and legal matters /liliManage tickets and workflows using Zendesk and Jira /liliMaintain clear and structured case documentation /liliCollaborate with internal teams to ensure efficient issue resolution /liliMeet team KPIs /liliAlways be up-to-date with cutting-edge technology /liliSecurely work with customers' sensitive information /liliApply the latest and greatest customer happiness practicesbr/li /ulstrongWhat you need to succeed in this role:br/strongulliExcellent English and German skills (C1 for both spoken and written) /liliExperience in customer support /liliBackground in banking, legal,



or financial services /liliSolid understanding of GDPR and data privacy standards /liliProficiency in using Zendesk and Jira /liliAnalytical and research skills /liliStrong attention to detail and reliability when handling sensitive or legal information /liliPositive and responsible attitude /liliPersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)br/li /ulstrongWill be a great plus:br/strongulliExperience with Confluence /liliBackground working in regulated environmentsbr/li /ulstrongBenefits and Perks:br/strongulliFixed schedule: 9 AM - 6 PM CET /liliOpportunity to work fully remote /liliInclusive international environment /liliCompensation in USD /liliGood bonuses for referring friends /liliPaid intensive training and probation /liliWork-life balance /liliResponsive management interested in your growth and long-lasting cooperation /liliGreenhouse conditions for self-development /liliThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedbr/li /ulstrongWho we are:br/strongSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support,



and CX services for tech companies around the globe.brWe work with clients from over 30 countries and speak over 60 languages.brSince 2010, we've become an industry leader in premium outsourced customer support and turned integral with 8 hubs around the world.brWe treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.brWe welcome people with various backgrounds and experiences. Grab the chance to join us and strongsend your CV in English /strong, pointing out your outstanding skills!brVisit our website: are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. /ph3Seniority level /h3ullih3Seniority level /h3Associate /li /ulh3Employment type /h3ullih3Employment type /h3Contract /li /ulh3Job function /h3ullih3Job function /h3Customer Service /lilih3Industries /h3IT Services and IT Consulting /li /ulpReferrals increase your chances of interviewing at SupportYourApp by 2x /ph3Sign in to set job alerts for “(fluent German English) Customer Support Consultant (Spain, remotely)” roles. /h3h3Spanish Customer Service Representative - Relocate To Greece /h3h3(fluent Hebrew English) Customer Support Consultant (Spain) /h3h3Freelance Dutch Lead Generation (NO SALES) Fully remote /h3pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr

📌 (fluent German & English) Customer Support Consultant (Spain, remotely)
🏢 SupportYourApp
📍 Valencia