Talent & Development Administrator (Barcelona)

Talent & Development Administrator (Barcelona)

04 ago
|
Cpm International Contact Centre
|
Barcelona

04 ago

Cpm International Contact Centre

Barcelona

pAt CPM International, we have a integral presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. /ppWe are now seeking a bTalent Development Administrator /b to join our team. In this role, you'd be responsible for coordinating and administering activities related to employee training, talent management, and organisational development. You'll need to ensure smooth execution of learning programs, maintain training records, and support broader HR initiatives aimed at employee growth and performance. /ph3Responsibilities /h3ulliSchedule, organise, communicate and coordinate Learning Development activities across the International Contact Centre, supporting with maximum attendance of training events. /liliSchedule the Talent Development calendar, partnering with the team, the business (including WFM) using the LMS (Learning Management System), ensuring records are up to date /liliCoordinate external vendors, trainers, equipment, invoicing and requirements to ensure successful training experiences, including workshop venues and travel arrangements, if necessary /liliEnsuring queries for the Learning Development mailbox are attended to promptly /liliRegular reporting on registration, attendance, online completions, feedback and ROI to the team, Training Committee, and the wider business. /liliFUNDAE administration, communicating with the Worker Council,



liaising with internal trainers and vendors and being an advisor for the organisation regarding FUNDAE /liliCollaborate with the Training Committee as a Secretary, ensuring meetings are scheduled, communications are agreed internally and sent in a timely manner and supporting the Minute Taker. /liliAdmin support related to communication tools (e.g. SharePoint, Canva) and training materials (e.g. PowerPoint) /li /ulh3Requirements /h3ulliExcellent written and verbal communication skills in both Spanish and English /liliStrong organisational skills and attention to detail /liliPersonal efficiency, time management skills and the ability to prioritise competing demands effectively /liliAbility to collect, gather, analyse data and present results and insights /liliProblem solving, engaging with multiple stakeholders with different priorities. /liliStrong interpersonal communication skills. /liliPassionate about learning new concepts and acquiring skills /liliProficiency in Microsoft Office Suite (Word, Excel, PowerPoint) /liliExperience with Learning Management Systems (LMS) FUNDAE is a plus /li /ulh3Benefits /h3pWhat do we offer? /pulliStarting date: Based on agreement. /liliWorking hours: Full-Time (39 hours per week) /liliWorking Schedule: Monday - Friday from 9 am to 6 pm /liliSalary: From €22,000 gross per year (based on experience)



/liliHybrid working model /lili24 holiday days per year /liliLocation: Barcelona, Spain. /li /ulh3Additional benefits /h3ulliEmployee Assistance Program - Free, confidential, and impartial guidance and support /liliOption to sign-up for Discounted Private Health Insurance. /liliReferral Program: Refer a Friend and get a Referral bonus /liliAccess to specialised LinkedIn training courses. /liliEmployee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. /liliBest-in-class people engagement activities and programs /liliOngoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. /li /ulh3About us /h3pAt CPM International we believe in fostering a culture of care, curiosity, and achieving together. This isn’t just a slogan - it’s reflected in the incredible opportunities we offer, how we do our work and the way we interact among each other, with customers and clients. /ppCPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM. /pp#WeCare #WeAreCurious #WeAchieveTogether /ph3Seniority level /h3ulliEntry level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliTraining /li /ulh3Industries /h3ulliIT Services and IT Consulting /li /ul #J-18808-Ljbffr

📌 Talent & Development Administrator (Barcelona)
🏢 Cpm International Contact Centre
📍 Barcelona

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