04 ago
|
Naboo.app
|
Barcelona
04 ago
Naboo.app
Barcelona
ppNaboo is looking for a B2B Customer Support Agent intern to join our Operations team in Barcelona. This is a paid internship designed for someone early in their career who wants hands‑on exposure to B2B support, billing, and client operations inside a fast-growing tech company. You’ll work directly alongside the Head of Ops, handling real client interactions from day one — not watching from the sidelines. /p h3What you’ll do /h3 ul liDeliver fast, accurate responses across all support channels to maintain high client satisfaction (email, chat, phone) /li liManage B2B billing and invoicing: issue tracking, payment follow‑ups, credit notes, and reconciliation /li liBuild trusted, long‑term relationships with clients and venue partners /li liSpot recurring issues, document root causes, and propose process improvements /li liCollaborate daily with Finance, Ops, and Product to elevate edge cases and close the feedback loop /li /ul h3What we’re looking for /h3 ul liNative‑level French and English (spoken and written)
— non‑negotiable /li liPrior experience or strong interest in B2B customer support, account management, or a finance‑adjacent role /li liStrong attention to detail, especially around invoicing and numerical accuracy /li liComfortable working with tools like HubSpot, Notion, Slack, and spreadsheets /li liAbility to stay calm under pressure and manage multiple open threads simultaneously /li /ul h3You’ll thrive at Naboo if you… /h3 ul liWant real ownership from day one — not coffee runs /li liAre excited about joining an early‑stage, high‑growth company where things move fast /li liPrefer action over perfection and learn by doing /li liAre curious about AI and automation and want to integrate them into your daily work /li /ul h3Compensation Benefits /h3 ul li900 €/month /li liBeautiful offices in central Barcelona — coffee, fresh fruit, and good energy included /li liRegular team events and offsites that actually bring people together /li /ul /p #J-18808-Ljbffr
📌 Customer Support & Billing Operations FR/EN - Internship - Barcelona office
🏢 Naboo.app
📍 Barcelona