h3Customer Service Representative with Dutch and English (Part-Time Morning 25hrs) /h3pOur Client - New Balance: Born to Move. New Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style. As a general team member, you'll play a vital role in sharing these values with customers worldwide. We are seeking exceptional individuals to join our team. Immerse yourself in the New Balance brand and deliver a world-class customer experience. /ph3Responsibilities /h3ullibCollaborate effectively /b: Work collaboratively with consumers to address product information requests and resolve inquiries skillfully and professionally. /lilibCustomer-centric approach /b: Empathize with customer needs, analyse their issues, and provide personalized solutions. /lilibOmnichannel support /b: Deliver seamless customer service across multiple channels, including phone, email, chat, and social media. /lilibProduct expertise /b: Develop a deep understanding of our client's products and services. /lilibBecome a New Balance expert /b: Gain in-depth knowledge of the New Balance brand and its offerings. /lilibBrand advocacy /b: Embody our company values and act as a brand ambassador in all interactions. /li /ulh3Qualifications /h3ullibFluency in Dutch /b: Demonstrated by exceptional grammar and spelling. /lilibAdvanced English Proficiency /b: Excellent written and spoken English communication.



/lilibCustomer Service Enthusiast /b: Possess a genuine passion for delivering exceptional customer service. /lilibEmpathetic Communication /b: Ability to handle sensitive calls with empathy and understanding. /lilibStrong Administrative Skills /b: Meticulous attention to detail and strong administrative skills. /lilibProactive Problem-Solver /b: A professional outlook and proactive approach to problem resolution. /li /ulh3Benefits /h3ullibStart Date /b: September/October 2025 /lilibHours /b: 25 hours/week /lilibWork Schedule /b: Monday to Friday from 9:30 am to 2:30 pm /lilibSalary /b: €12.692 gross per year /lilibHolidays /b: 24 working holidays (pro-rata) /lilibWork Model /b: Hybrid (6 days per month at the office) /lilibTraining /b: Monday to Friday from 10:00 am to 7:00 pm /lilibOffice Location /b: Barcelona (La Sagrera) /lilibAdditional Perks /b: /lilibCareer Growth /b: Ongoing training and development. /lilibWell-being Support /b: Confidential counselling and resources. /lilibPerks Discounts /b: Exclusive offers and rewards. /lilibHealth Benefits /b: Discounted health insurance. /lilibSkill Development /b: LinkedIn learning and certifications. /lilibReferral Program /b: Bring a friend and get a referral bonus. /li /ulh3Job Details /h3ullibSeniority level /b: Entry level /lilibEmployment type /b: Part-time /lilibJob function /b: Customer Service /lilibIndustries /b: Consumer Services /li /ul #J-18808-Ljbffr

📌 Customer Service Representative with Dutch and English (Part-Time Morning 25hrs) (Barcelona)
🏢 Cpm International Contact Centre
📍 Barcelona