ph3Responsibilities /h3 ul liThis position is based fully on‑site at our Barcelona office. /li liPlay a key role in the operation, deployment, and continuous improvement of digital products supporting marketing, sales, and aftersales activities. /li liAct as a bridge between European business teams and HQ Product and RD teams. /li liContribute to building efficient, data‑driven, and user‑oriented digital operations across Europe. /li liOversee the daily operation and maintenance of overseas digital products supporting marketing, sales, and aftersales service functions. /li liAct as the key liaison between European markets and headquarters, coordinating cross‑functional resources to solve operational issues and complex incidents. /li liEnsure incidents are properly logged, tracked, classified, and resolved according to defined service levels and internal procedures. /li liManage the full incident lifecycle, including identification, root cause analysis, resolution follow‑up, and post‑resolution improvement actions. /li liIdentify recurring incidents, system gaps, and operational pain points, and prepare structured improvement recommendations. /li liWork closely with HQ Product and RD teams to support product enhancements, defect resolution, release iterations, and continuous product optimization. /li liSupport the deployment of new systems, product features, and digital tools across international markets. /li liLead or support localization initiatives to ensure that systems and features are aligned with regional business needs, regulatory requirements,



and user expectations. /li liPrepare and deliver enablement activities, including user training, operational guidance, documentation, and post‑deployment support. /li liMonitor product performance, system usage, incident resolution metrics, user satisfaction, and adoption indicators. /li liEstablish feedback loops with internal users and stakeholders to gather insights and promote data‑driven improvements. /li liCoordinate with geographically distributed teams, ensuring clear communication, priority alignment, and efficient workflows across time zones and cultural contexts. /li liSupport any additional tasks, projects, or initiatives assigned by the department. /li /ul h3Qualifications /h3 ul liBachelor’s degree or above in Engineering, Computer Science, Information Systems, Business, Product Management, or a related field. /li liMinimum 3 years of experience in IT product operations, digital product operations, product management, system implementation, or a related role. /li liFluent Spanish and English are required; other European languages are a plus. /li liExperience in the automotive industry is an advantage, especially exposure to vehicle sales, spare parts,



or aftersales service processes. /li liExperience with enterprise systems such as Dealer Management Systems, CRM platforms, customer‑facing applications, or other business digital tools is preferred. /li liStrong understanding of incident management, product support, system deployment, and continuous improvement processes. /li liStrong communication and stakeholder management skills, with the ability to collaborate across functions, cultures, and time zones. /li liHighly analytical mindset with a structured approach to problem‑solving and root cause analysis. /li liAbility to translate business needs into product or system improvement requirements. /li liResilient, adaptable, and able to perform effectively under pressure in a fast‑changing international environment. /li liThis position is based fully on‑site at our Barcelona office. /li /ul h3Benefits /h3 ul liFull‑time position in a fast‑growing international automotive group. /li liStrong development opportunities and exposure to digital transformation projects across Europe. /li liMultinational team environment at our European headquarters in Barcelona. /li liDirect collaboration with regional teams, HQ Product teams, and RD stakeholders. /li liOpportunity to contribute to the deployment and optimization of key digital products supporting business growth. /li liStable role with direct impact on product performance, user experience, and operational excellence. /li /ul /p #J-18808-Ljbffr

📌 Product Operations Engineer (Barcelona)
🏢 CHERY
📍 Barcelona