pLighthouse invites a Retention Specialist to join a hands-on, fast-moving team focused on reducing churn across non-managed accounts. You will blend data, customer insight, and AI tools to design and execute scalable retention interventions that protect recurring revenue. /ppCollaborate with Customer Engagement, Care, and product teams to build repeatable playbooks, refine messaging, and improve win-back outcomes while maintaining a high standard of customer care. /p #J-18808-Ljbffr