ph3The Role /h3 pTrifork is expanding its SAP Customer Experience practice and is looking for an experienced Senior SAP Customer Experience Consultant to join our international team. /p pIn this role, you will help customers transform and optimize their customer‑facing processes across sales, service, and customer engagement. You will work closely with business stakeholders, project teams, and SAP to design and implement modern SAP CX solutions that deliver measurable business value. /p pAs a trusted advisor, you will support customers throughout their digital transformation journey, from requirements gathering and solution design to implementation and go‑live. /p h3What You'll Do /h3 ul liLead SAP Customer Experience implementation and transformation projects /li liConduct customer workshops, discovery sessions, and business process assessments /li liGather and translate business requirements into scalable SAP CX solutions /li liDesign and optimize end‑to‑end sales and service processes /li liConfigure and implement SAP Customer Experience solutions /li liSupport integration scenarios between SAP and non‑SAP applications /li liCollaborate with project managers, architects, developers, and customer stakeholders /li liProvide best‑practice guidance and strategic consulting to customers /li liSupport presales activities, solution demonstrations, and proposal creation /li liMentor junior consultants and contribute to the growth of Trifork’s SAP CX practice /li /ul h3Your Qualifications /h3 h3MUST HAVE /h3 ul liMinimum 5 years of experience in SAP Customer Experience, SAP CRM,



or related consulting roles /li liStrong implementation experience with SAP CX solutions /li liProven track record delivering multiple end‑to‑end CX projects /li liHands‑on experience with: /li ul liSAP Sales Cloud /li liSAP Sales Cloud Version 2 /li liSAP Service Cloud and/or SAP Service Cloud Version 2 /li /ul liDeep understanding of: /li ul liLead‑to‑Cash processes /li liOpportunity Management /li liAccount Contact Management /li liCustomer Service Management /li liSales Automation /li liCustomer Engagement processes /li /ul liStrong consulting, communication, and stakeholder management skills /li liExperience working in international project environments /li liFluent English (spoken and written) /li /ul h3Certifications (Mandatory) /h3 ul liSAP Certified Associate – SAP Sales Cloud /li liSAP Certified Associate – SAP Sales Cloud Version 2 /li liAdditional SAP CX certifications are highly valued /li /ul h3NICE TO HAVE /h3 ul liSAP Service Cloud Version 2 certification /li liSAP Emarsys Customer Engagement experience /li liSAP Business Technology Platform (BTP) /li liSAP Integration Suite /li liSAP Customer Data Cloud (CDC) /li liPresales or Solution Architecture experience /li liGerman language skills /li liExperience in manufacturing, utilities, energy, life sciences, financial services,



or retail industries /li /ul h3The Kind of Person We Want /h3 pYou are a customer‑focused SAP CX professional with deep expertise in Sales Cloud and Service Cloud solutions and a passion for helping organizations modernize their customer engagement processes. /p pYou enjoy working in consulting environments, collaborating with international teams, and partnering with customers to deliver successful business outcomes through innovative cloud technologies. /p h3What We Offer You /h3 ul liInternational SAP transformation projects across Europe /li liCollaboration with experienced SAP CX experts across multiple countries /li liAccess to the latest SAP CX technologies and innovations /li liFlexible hybrid working model /li liContinuous learning and certification opportunities /li liLong‑term career growth opportunities within Trifork’s international SAP organization /li /ul h3You Will Become Part Of /h3 ul liA dynamic environment in a growing company /li liA culture that prioritizes close cooperation and sparring between teams /li liA tribe of passionate colleagues and a strong sense of community /li liAn informal workplace with humor and social events /li liA company that respects and values work‑life balance /li /ul h3The Compensation Package Includes /h3 ul liGross salary in the range of €52k–€62k based on experience and value contribution /li liRegular team‑building activities and after‑work get‑togethers /li liExtensive training opportunities with internal experts and external conferences/hackathons /li li24 days of holiday per year /li liPrivate health insurance /li liFlexible working hours with possibility to work remotely /li liMust be based in or around Greater Barcelona, Madrid, or Palma Metropolitan Area /li /ul /p #J-18808-Ljbffr

📌 Senior SAP Customer Experience (CX /C) Consultant (Barcelona)
🏢 Trifork
📍 Barcelona