ppbBeing part of LOEWE /b gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. /p pAs bDepartment Manager /b of our beautiful Casa Barcelona, you will take ownership of a department’s performance, leading and proactively coaching a team of client advisors to achieve their individual, the department, and the stores targets. You will support the Store Manager with developing new and existing Clients. You will be responsible for building passionate, highly motivated, and talented individuals who continue to grow in their career, securing succession plans with this. /p h3Your role will be: /h3 h3Team Management and Development /h3 ul liLead the team to drive and deliver business goals, creating a positive, enjoyable work environment which fosters cooperation and excellence. /li liDefine individual and team goals and targets, regularly reviewing, managing, and coaching performance against the expectations. /li liProvide regular and qualitative feedback to the team, coaching “in the moment” to achieve the greatest impact. /li liIdentify, recruit, and develop talent in collaboration with the Store Manager, securing succession plans to enable this. /li liLead from the front, role modelling the way to sell and support your team in their sales to develop their KPI’s. /li liSupport and develop the team in building long lasting Client relationships leveraging all resources and tools available. /li liCommunicate with passion and inspire the team on company messages and information during morning briefings, training, and one to one meetings. /li liProvide support and guidance to new joiners to ensure their onboarding path is fully completed so their integration into the company is positive.



/li /ul h3Client Experience /h3 ul liManage the customer flow to ensure each client is given the correct level of service and no client is left unattended or unacknowledged. /li liCultivate a Client centric mindset to always ensure the highest level of Client experience. /li liDevelop the customer database through optimizing data capture rate and integrity. /li /ul h3Product /h3 ul liFocus on driving sales for an assigned category, analyzing performance and creating actions to improve and grow performance. /li liGrow the team's technical knowledge of the product category to increase KPI performance; Sales, Cross Selling, UPT, etc. /li liShare feedback with the regional team on the performance, customer feedback and market insights of the assigned product category. /li /ul h3Operations /h3 ul liLead the store in the absence of more senior management, opening and closing the store, resolving difficult clients, escalating or seeking support where necessary. /li liMaintain a thorough understanding of policies, standards and procedures ensuring they are communicated and implemented. /li liMaintain inventory and be responsible for inventory management. /li liAdditional duties and management responsibilities as required. /li /ul h3What is important for the role: /h3 ul liProven experience within a similar environment leading diverse people to success. /li liEffective communication and interpersonal skills,



valuing and amplifying diversity. /li liStrong and demonstratable commercial acumen. /li liAbility to be agile, creative, and commercial in solution development. /li liPassion and knowledge of the managed product category. /li liA client-centric mindset with a passion to exceed expectations. /li liA committed Team Player, willing to work side by side with the team to lead and influence. /li liA deep interest in Fashion, Art and Culture. /li liFluent in English and Spanish. Any other language is a plus. /li /ul h3About LOEWE /h3 pCreated in Spain in 1846, LOEWE celebrates 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. /p pLOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world. /p pAt LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best. /p /p #J-18808-Ljbffr

📌 Department Manager, Casa LOEWE Barcelona
🏢 Loewe
📍 Barcelona