ppManychat is a leading chat marketing platform, helping businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by Bessemer Venture Partners. With 400+ teammates across offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — we're building the infrastructure of conversational commerce. /ph3THE CONTEXT /h3pManychat's People Operations runs on a hub model. Each location — Spain, Netherlands, Brazil, Armenia, US — has a People Operations Partner who owns everything: the full employee lifecycle on the ground, the local workplace experience, and the day-to-day people experience in that hub. /ppYou are Manychat Spain's single trusted People Operations expert. You operate within a integral framework — global standards, tools, and domain leads who own Payroll, Compliance, People Tech, Workplace Experience, and Rewards. But in Barcelona, the experience lives with you. /ppWe are looking for a People Operations Partner who can run the full people function for Manychat Spain — independently, confidently, and without hand-holding. /ppThis is not a specialist role. You cover the full lifecycle, workplace operations, events, and everything in between. The measure of success is simple: people in Spain have a seamless, high-quality experience, processes are clean, and you know what's happening before it becomes a problem. /ppWhat distinguishes this role: /pulliYou own the hub — not a piece of it. Everything people-related in Spain runs through you /liliYou work with global domain leads (Payroll, Compliance, People Tech, Workplace Experience, Rewards) — they set the standards and tools; you own the local execution /liliAI is infrastructure, not optional — you build self‑service and automation into your daily operations /li /ulpYou thrive in a fast-moving, international environment. You're equally comfortable advising a manager on a sensitive termination and coordinating a team offsite. You act before you're asked. /ph3Own the Spain Hub /h3ulliBe the single point of contact for all people matters in Spain — for employees, managers, and global domain leads /liliOwn the local roadmap: what needs to improve, what's next, what success looks like for the Spain hub /liliMaintain a clear view of what's happening in the location — headcount, team health,



open cases — and surface it proactively to the Head of People Operations /li /ulh3Employee Lifecycle, End-to-End /h3ulliOwn the full lifecycle for Spain: pre-boarding, onboarding, transfers, role changes, compensation adjustments, offboarding /liliManage complex and sensitive cases — difficult terminations — with care and in close partnership with the Compliance Partner /liliOwn HRIS data quality in Humaans — employee records, org data, process accuracy /liliCoordinate payroll inputs accurately and on time with the Payroll Partner /li /ulh3Relocation Settling-In /h3ulliCoordinate settling-in support for employees relocating to Spain — partner with external settling-in service providers and guide employees through the process from offer acceptance through their first months /liliCoordinate with immigration consultants and legal partners where needed /liliSupport employees throughout — documentation, practical questions, the stuff that actually slows people down /li /ulh3Office, Workplace Events /h3ulliOwn the day-to-day Barcelona office — facilities, vendors, employee requests, and local operations /liliDistribute global programs locally: welcome packs, swag, perks and recognition initiatives — in coordination with the global Workplace Experience team /liliOrganize and execute local team-buildings, internal events, and logistics for Barcelona-hosted offsites /liliManage facilities vendors, building management, and office operations end-to-end /li /ulh3Build AI-Native Operations /h3ulliDefault to automation for employee queries, document generation, onboarding workflows, and operational logistics where possible /liliBuild self-service so employees don't need to contact you for anything a good system can answer /liliWork with the People Tech lead to improve HR system workflows and automation in Spain /li /ulh3Connect to the Global Function /h3ulliWork within the standards and tools set by domain leads — bring the global framework to life locally /liliContribute to global People Ops initiatives and ensure Spain is consistent with the global model /liliShare what works in Spain with the hub community across locations /li /ulh3WHAT SUCCESS LOOKS LIKE (6 months) /h3ulliPeople in Spain have a seamless experience across the full lifecycle — no gaps, no delays /liliLocal processes and documentation are clean and current /liliEvery open case is handled — or you know exactly where it stands and what's next /liliOffice runs without daily intervention — vendors, operations, and requests handled proactively /liliAI and self-service handle the majority of routine employee queries /liliThe Head of People Operations gets your updates, not surprises /li /ulh3Experience Background /h3ulli10+ years in HR Operations or People Operations, with strong hands‑on experience in Spain /liliProven experience coordinating relocation and settling‑in support for international hires /liliExperience handling complex and sensitive terminations /liliExperience running or supporting office operations, workplace, and events alongside core HR /liliExperience in an international, fast-moving environment — operating independently and proactively /liliProficiency in HRIS systems; strong written and verbal English; fluent Spanish /li /ulh3Skills Mindset /h3ullibOwnership instinct: /b you see what needs to be done and do it — across lifecycle, workplace, whatever comes /liliAI-native: you look for what to systematize, not what to protect /liliStrong judgment in ambiguous situations — you advise managers on hard calls, not just run process /liliHigh ownership: you don't wait for a task to land in your inbox — you know what's coming and prepare /liliCross-cultural fluency: you work in a global team every day /lilibNot what we're looking for: /b someone who needs a clear lane and a playbook for every situation /liliCompetitive salary, annual performance bonus /liliProfessional development budget for relevant conferences, training, and coaching /liliFlexible benefits plan designed to support your individual needs /liliComprehensive healthcare: inclusive health insurance covering medical, dental, and wellness programs /liliHybrid work and generous leave options /liliIn-office perks, including free meals and snacks /liliCompany-funded sport activities, annual offsites and team-building events /li /ul /p #J-18808-Ljbffr

📌 People Operations Partner (Bellprat)
🏢 Manychat
📍 Bellprat