Experteer Overview

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In this MSS Coordinator role, you drive smooth onboarding and transformation for clients within a global cybersecurity team. You bridge sales, technical, legal, and delivery functions to coordinate onboarding projects, ensuring timelines, standards, and client expectations are met. You’ll optimize processes and provide post-onboarding support to maintain satisfaction. This position offers cross-functional impact, integral collaboration, and growth through ongoing training and development.

Compensaciones / Beneficios
• Lead and coordinate client onboarding projects from start to finish
• Collaborate with sales, technical architects, legal, and delivery teams to prepare solutions and review documentation
• Manage project timelines, resources, and documentation
• Communicate progress, timelines, and expectations to internal teams
• Review security requirements, contracts, and technical specs for accuracy




• Provide ongoing post-onboarding support to address concerns and ensure client satisfaction
• Continuously seek process and workflow improvements in project delivery

Responsabilidades
• 3+ years of experience in project or program management
• Experience in managed security services or cybersecurity preferred
• Knowledge of security technologies (firewalls, SIEM, endpoint protection, threat detection)
• Ability to manage multiple projects in fast-paced xcskxlj environments
• Excellent communication and relationship-building skills
• Familiarity with Agile or Waterfall project management methodologies
• Certifications such as Prince II, PMP, or ITIL are a plus
• Problem-solving, adaptable, and team-oriented mindset

Requisitos principales
• flexible, collaborative, and supportive work environment
• ongoing training, certifications, and professional development
• global presence and diverse teams

📌 MSS Coordinator (Madrid)
🏢 Orange
📍 Madrid