The Position Job description

The Delivery Management Professional provides expert guidance on complex deliveries, drives efficiency improvements, influences stakeholder decisions, and mentors others to achieve strategic alignment and support team growth.

Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.

In this role, you will navigate organizational complexity to define and communicate comprehensive solution visions and roadmaps for large‑scale and strategically critical initiatives. Depending on the organization’s needs, you may operate within role archetypes such as Project Manager, Program Manager, Service (Delivery) Manager or Scrum Master.

Immediate focus will be within the Medical Affairs Domain. General Medical Affairs serves as the bridge between clinical development and the commercialization of medicines. The domain is increasingly focused on External Stakeholder Engagement, aiming to derive deep insights into unmet medical needs, treatment barriers, and patient perceptions of data. By synthesizing these insights, Medical Affairs shapes the organization’s overall strategic direction.

Job ResponsibilitiesScope / (Content Leadership)

Provides expert guidance and strategic direction on defining and managing scope for complex or high‑impact initiatives. Develops, implements, and champions scope management strategies, frameworks, and best practices for relevant initiatives. Oversees the management of significant scope changes, ensuring strategic alignment and minimal disruption, while proactively identifying and driving improvements to scope‑related processes for enhanced delivery efficiency.

Accountability / Problem Solving

Leads the analysis of complex and strategic delivery problems across boundaries, eliciting complex needs and influencing decisions. Accountable for delivery management on significant initiatives, defining strategic solutions, and driving consensus through persuasive communication and facilitation.



Proactively identifies strategic opportunities and risks, and mentors colleagues on problem‑solving.

Stakeholder Management

Identifies key stakeholders, including senior management, across organizational boundaries and analyzes complex stakeholder networks. Develops and executes comprehensive stakeholder engagement and communication plans. Influences stakeholder decisions related to delivery, navigates conflicts to achieve alignment, and builds strong collaborative relationships across the organization.

Impact / Strategy

Provides consistent leadership and significant impact across major products within a product line or domain. Drives significant impact on projects and programs by embedding Agile best practices and leading organizational change initiatives. Leads the evaluation of strategic solution options, fosters a culture of innovation, and proactively proposes improvements to help implement strategic objectives.

Complexity / (Product Size)

Manages complex projects or services, potentially across domains, and leads delivery within a program or large initiative. Manages highly complex delivery involving multiple dependencies, opportunities, and risks. Handles ambiguous delivery requirements and leads the implementation of delivery frameworks while navigating complex stakeholder landscapes.

Business / Technical Ability

Demonstrates strong business acumen and understanding of market trends to shape delivery strategies that achieve strategic business objectives. Drives business process improvements and innovation, and leads the implementation of Agile frameworks and other delivery best practices. Manages large‑scale,



complex delivery programs and innovates delivery methodologies to enhance efficiency and effectiveness.

QualificationsEducation / Experience

Proven track record operating in a Delivery Management archetype (e.g., Program Manager, STE, Agile Coach) with extensive experience managing large‑scale, complex delivery programs.

Experience in embedding Agile best practices and leading organizational change initiatives across product lines or domains.

Demonstrated success in building and maintaining strong relationships with key senior stakeholders and cultivating collaboration across organizational boundaries.

Technical / Business Skills

In‑depth business knowledge and an understanding of market trends, with the ability to shape delivery strategies to achieve strategic business objectives.

Expertise in leading the implementation of Agile frameworks, delivery methodologies, and other best practices.

Advanced analytical skills to lead the analysis of complex, cross‑boundary delivery problems and evaluate strategic solution options.

Additional Qualifications

Exceptional communication, facilitation, and negotiation skills, with the ability to drive consensus on solutions and navigate conflicts to achieve alignment.

Strong coaching and mentoring capabilities; acts as a mentor for less experienced professionals, providing constructive feedback and guiding them in complex scope management and problem‑solving.

Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. xqbhyrx We are Roche.

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📌 Patient Safety & Medical Affairs Delivery Manager (Madrid)
🏢 F. Hoffmann-La Roche
📍 Madrid