ppDo you have a passion for Industrial and Large Format Print? /ppAre you an experienced Field Engineer? /ppWe would love to hear from you! /ppWorking as part of Industrial Print team you willprovide field service, installation support and training to Epson end users for all commercial and industrial (CI) products across Spain and Portugal. /ph3What you will do /h3ulliEvaluate and report on suitability of installation sites prior to installation /liliCarry out the successful completion of installation and commissioning of Epson CI products at customer sites, based on the terms and conditions outlined in the customer sales or commissioning agreement. /liliDirectly support CI customers and end users, helping to identify and resolve technical problems with CI products /liliLiaise with other field service staff, both Epson and service partners, to share information /liliMonitor product failure to identify any ongoing problem that may require attention and provide feedback to the Manager Technical Support. Escalate technical issues concerning CI products through the established technical escalation route /liliCreate training content and deliver courses on current and future CI products for Epson staff, customers,



end users and service partners /liliInitiate and maintain effective communications with service partners on issues with CI products /liliProvide technical support expertise to sales exhibitions and events /liliKeep allocated company products, test equipment and tools in good working order /li /ulh3What we ask for /h3ulliDemonstrable experience in field service (printing industry), technical support or production support /liliAbility to travel to customer sites across Spain and occasionally Portugal /liliExperience with UV software eg adobe suites /liliExperience with colour management process used in the printing industry /liliGood understanding of electrical engineering /liliProven experience in delivering practical solutions within a support environment /liliTeam player capable of operating and contributing under pressure and to deadlines according to workload variances /liliFluent in local language and English, verbal and in writing (write technical documents reports) /liliGood knowledge of MS Office and general technology application /li /ulpWe are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation. /p /p #J-18808-Ljbffr

📌 Field Service Engineer - Industrial (Barcelona)
🏢 Epson Europe B. V.
📍 Barcelona