04 ago
|
Foundever
|
Madrid
ppAre you a native or C2-level Dutch speaker looking to build your career in an international environment based in Madrid? /p pAt bFoundever /b, we are expanding our team for an bexclusive premium automotive project /b, partnering with one of the world’s most prestigious luxury car brands. /p pThis opportunity is adecuado for candidates already living in Spain or open to relocating to Madrid to join a global company offering stability and long-term growth. /p pbWorking hours: /b Full-time – 39 hours per week /p pbContract: /b Replacement contract, full time /p pbSalary: /b €20,000 gross per year /p pbInitial training: /b Fully paid, on-site in Madrid /p h3Your role /h3 ul liManage inbound customer inquiries from high-profile clients /li liIdentify customer needs and provide tailored, effective solutions /li liFollow up on cases using CRM and ticketing tools /li liRepresent a premium automotive brand while maintaining the highest quality standards /li /ul h3What we offer /h3 ul liStable contract with real possibilities for continuity /li liMonday to Friday schedule, 8-hour shifts between 07:30 and 20:00 /li liFully paid initial training (3 weeks)
/li liHybrid work model after training, according to project guidelines /li liRefer-a-Friend program with bonuses /li liFree language courses /li liDiscounts on technology and other corporate benefits /li liEmployee Experience programs focused on well-being, engagement, and professional growth /li /ul h3What we are looking for /h3 ul liNative or C2-level Dutch /li liAdvanced English (minimum B2) /li liStrong customer orientation and communication skills /li liPrevious customer service experience is an advantage /li liExperience with ticketing or CRM tools is a plus /li liResidence in Madrid or willingness to relocate /li liLegal eligibility to work in Spain prior to the start date /li /ul pAt bFoundever /b, we believe that outstanding customer experiences start with empowered employees. We support professional development, well-being, and inclusion in a diverse and collaborative workplace. /p pFoundever is an equal opportunity employer. This recruitment process supports blind CV screening. /p /p #J-18808-Ljbffr
📌 Customer Service Agent – DutchLuxury Automotive Project | Hybrid – Madrid
🏢 Foundever
📍 Madrid