h3Overview /h3 pbJob Title: /b Customer Service Representative (French- speaking) - On-site - Sport Clothing Industry AM03 /p pbLocation: /b ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12 /p pbLanguage Requirements: /b English, French (Required) /p pbTime Type: /b Full time /p h3Responsibilities /h3 ul liHandle incoming customer contacts (via telephone, email, chat or other automated alerts) and solve users’ demands /li liLog call details onto call management systems and provide response and resolution within SLA /li liMaintain service and product knowledge and expertise associated with applications specific to individual customers /li liEnsure contractual SLA is maintained /li /ul h3Qualifications /h3 ul liAre proficient or bilingual in French and advanced in English /li liHave good disposition to work in a customer service environment /li liHave customer care skills – ability to listen to and understand the customers’ need /li liCan take ownership of, and progress calls to resolution or to escalate call to resolution /li liPassion for outdoor sports /li /ul h3What’s In It For You /h3 ul liFull-time 39 hours/week, permanent contract:



Monday to Friday from 9:00 to 18:00 /li liSalary 18,978 euros gross/year + up to 2,400 euros gross/year in bonus /li liCentral office location in Malaga /li liFull paid training on the company and the project you'll be working on /li liCareer development programs, specialized courses /li /ul pConcentrix is an equal opportunity employer. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p pIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. /p #J-18808-Ljbffr

📌 Customer Service Representative (French- speaking) - On-site - Sport Clothing Industry (Benalmádena)
🏢 Concentrix
📍 Benalmádena