ppLA Prairieville-15255 Airline Highway - /p h3Overview /h3 pWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. /p h3Job Description /h3 pThis posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available. /p pThe Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facility’s KPIs. /p h3Key Job Responsibilities /h3 ul liEnsure every customer interaction is documented, updated efficiently and accurately with pertinent details /li liProvide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service /li liEnsure compliance with all insurance client requirements, processes and metrics /li liEnsure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication,



and delivery /li liCommunicate all customer requests and needs to appropriate team members /li liProvides positive energy when greeting customers in person and on the phone /li liUnderstanding of all required Insurance programs and procedures /li liParticipate in daily “production walks” with the Management Team, as required /li liSupport all team members when required /li liParticipate in monthly Health Safety and staff meeting (if required) /li liAttend training, information sessions and workshops recommended by Store Manager /li /ul h3Minimum Education And/or Experience Required For The Job /h3 ul liKnowledge of Repairs and OE Guidelines /li liHigh School Diploma or equivalent /li liAwareness of where to look for answers /li liBasic Computer Skills /li liCompliance for DRP’s Minimum of 1-year experience /li /ul h3Required Knowledge, Skills, Abilities /h3 ul liAwareness of where to look for answers /li liBasic Computer Skills /li liCompliance for DRP’s Minimum of 1-year experience /li liMust be willing to complete I-CAR Training /li liValid Driver’s License /li /ul pPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.



Duties, responsibilities, and activities may change at any time with or without notice. /p pThe physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. /p h3AI Disclosure Statement /h3 pAt The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. /p h3Compensation Details /h3 pCommissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan. /p pEstimated $50,000 - $70,000 / Year /p pIn the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater. /p pSupplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives. /p h3Job Category and Titles /h3 pAutomotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, sales, automotive, career, estimate, auto repair, mechanical repair /p pTitles: Collision Estimator - Service Advisor - Service writer - Automotive Estimator - Appraiser - Repair planner /p /p #J-18808-Ljbffr

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