The Role: Impact, Growth, and Relationship Building Are you passionate about driving client success and building long-term partnerships? We are looking for an ambitious Account Executive for Customer Success to join a integral leader in the fast-moving Property & Hospitality sector . Based in our stunning offices at the World Trade Center Barcelona , right by the sea, you will be the primary advocate for our hosts. You wont just manage accounts; you will optimize performance, foster trust, and implement strategic improvements that help our partners thrive. Key Responsibilities: What You'll Do Account Optimization & Retention: Provide expert relationship management for newly onboarded and existing hosts, ensuring their listings are optimized for maximum quality and success. Pipeline Management: Utilize Salesforce and advanced CRM tools to manage a high-value pipeline, track progress, and consistently meet engagement KPIs. Voice of the Customer (VoC): Actively champion host feedback to identify opportunities for product and process improvements. Collaboration: Work closely with territory sales teams and internal stakeholders to refine best practices and deliver outstanding results. Industry Leadership: Stay ahead of hospitality trends and leverage new tools to maximize client sustainability and satisfaction.



Who You Are Linguistic Excellence: C2 level of German and a proficient level of English . Proven Experience: 1-2 years in Customer Success, Account Management, or a related client-facing role. Sales Mindset: A proven record of meeting or exceeding targets in a fast-paced, performance-driven environment. Educational Background: BA/BS degree or equivalent practical experience. Technical Savvy: Comfort using Salesforce (SFDC) or other CRM platforms is a significant plus. Emotional Intelligence: You are a problem-solver who can navigate sensitive situations with empathy and solution-oriented thinking. Why Join Us in Barcelona? Prime Location: Work from a world-class office at the World Trade Center , surrounded by the Mediterranean Sea. Working Model: Full-time (39h/week), office-based with a progressive path toward a hybrid model . Career Evolution: Benefit from continuous skill development, specific sales training, and certifications supported by dedicated coaches. Vibrant Culture: Join a motivating team environment with clear career growth opportunities and a rewarding referral program. Next Steps Ready to take your career to the next level in the heart of the Mediterranean? Apply now by submitting your CV in English!

📌 German speaking Account Executive (Cataluña)
🏢 FlowDesk CX
📍 Cataluña