pstrongADP is hiring a Learning support coordinator /strongbrulliDo you strive to lead benefits driven projects that impact the business while supporting associates in reaching their full potential? /liliDo you enjoy collaborating with your team to find creative solutions? /liliAre you ready to work for an award-winning organization that challenges, empowers and develops you to achieve greatness? /li /ulbrIf so, this may be the opportunity you've been searching for.brstrongIn this role, you will... /strongmanage the learning systems and support all users of ADP learning systems. You will be proactive and contact users before the training to control all the requirements and help them to connect to our systems.brYou will administrate our Learning Management System and work closely with the project manager in improvement projects. You will maintain up to date our LMS and create new features into or LMS based on request or evolution.brAs part of this role, you will also work with users to fix issues and provide a support to the learning team, be the first point of contact between ADP and our provider and the learning team and our learners. You will participate meetings and provide status updates to stakeholders.brYou will integrate a mature support structure.brYou will assist in reporting to aid the team in forecasting workload and provide reporting.brstrongWhat you'll do: /strongResponsibilitiesbrstrongMaintain learning technologies operations /strongbrulliBe the main point of contact for learning technologies providers (DEFI, XPERTEAM) for daily operations /liliFollow up with users and providers on tickets raised or malfunctions of the systems /liliEnsure efficient and reliable systems interfaces /liliAid in providing dashboard and report needed for business /liliEnsure that the different platforms are updated by the different contributors according to standards /liliCustomize the LMS platform according to our needs /liliMaintain our LMS up to date /liliRealize test on our staging environment /liliWork closely with the training team and project manager in LMS improvement project /liliBe proactive to provide solutions /li /ulbrstrongPartner with Stakeholders /strongbrulliActively listen,



understand and respond to stakeholders /liliProvide regular status updates to business stakeholders and cross-functional teams /liliObtain approvals on project change requests so all stakeholders are informed of the impacts /liliParticipate to weekly meeting with our provider / CSM to review the ticket /liliParticipate to weekly and monthly team meeting /liliProvide regular reporting /li /ulbrstrongAssist users of the systems /strongbrulliHelp participant to connect to the training session. /liliHelp Learning consultant when they meet difficulties to reach the training session /liliHelpline / pre control the requirements with the participants before the training /liliCategorize each phone call to provide reporting /liliBe proactive and organize workshop to control with the participant the connection process /liliCreate tickets to report malfunctions /li /ulbrstrongTO SUCCEED IN THIS ROLE: /strongRequirementsbrA college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:brulliFluent in French (you will work only in French) /liliGood communication skills /liliEnglish is a plus /liliAbility to find solutions /liliAbility to summarize and report issue /liliAbility to work in a multi-cultural environment /liliCollaborative approach to work /liliGood knowledge with Microsoft office tools /liliBe proactive to propose solutions /li /ulbrstrongBonus poinTs for these: /strongbrulliExperience with project management /liliExperience in a call center /li /ulbrstrongYOU'LL LOVE WORKING HERE BECAUSE YOU CAN: /strongbrullistrongBe yourself /strong in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.



/lilistrongBelong /strongby joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common inte /lilirests and experiences. /lilistrongGrow your career /strongin an agile, fast-paced environment with plenty of opportunities to progress. /lilistrongContinuously learn. /strong Ongoing training, development, and mentorship opportunities for even the most insatiable learner. /lilistrongBe your healthiest. /strong Best-in-class benefits start on Day 1 because healthy associates are happy ones. /lilistrongBalance work and life. /strong Resources and flexibility to more easily integrate your work and your life. /lilistrongFocus on your mental health and well-being. /strongWe're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. /lilistrongJoin a company committed to giving back /strongand generating a lasting, positive impactupon the communities in which we work and live. /lilistrongGet paid to pay it forward. /strong Company-paid time off for volunteering for causes you care about. /li /ulbrstrong#LI-LP2 #LI-Hybrid /strongbrstrongDiversity, Equity, Inclusion Equal Employment Opportunity at ADP: /strong ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.brstrongEthics at ADP: /strong ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values. /p #J-18808-Ljbffr

📌 LMS Success Coordinator (French-Speaking) (Barcelona)
🏢 Fairygodboss
📍 Barcelona