ppWe are looking for a Finance Consultant (Sage X3) to join our Customer Services team, supporting Sage partners and customers with expertise in the Sage X3 Developer and Finance domain. /ppIn this role, you will act as a trusted advisor, delivering high-quality solutions tailored to client needs, while providing functional and technical support across Sage X3 financial processes. You will combine consulting, problem-solving, and development capabilities to enhance customer outcomes and ensure an excellent user experience. /ph3Key Responsibilities /h3ulliProvide clear, timely communication and effectively route customer queries to the appropriate channels /liliManage and prioritise workload to deliver resolutions aligned with customer expectations /liliDesign, configure, and support tailored solutions within the Sage X3 environment /liliInvestigate and resolve functional and technical issues, proactively preventing escalation and managing complaints /liliCollaborate with internal teams and partners to enhance products, services, and customer outcomes /liliBuild strong customer relationships and gather feedback to drive continuous improvement /liliUtilise internal systems, tools,



and data to manage cases and optimise interactions /liliContribute to team targets and continuously improve processes within a European Customer Services environment /li /ulh3Key Requirements /h3ulliProven experience with Sage X3 (functional, technical, or developer level) /liliExperience in ERP consulting, support, or implementation environments /liliBackground in finance/accounting processes (GL, AP, AR, reporting) within ERP systems /liliStrong analytical and problem-solving skills /liliCustomer-focused mindset with strong communication and interpersonal skills /liliSpanish and English language skills /li /ulh3Why Join Sage? /h3pWe’re committed to helping you grow your career without compromising your well-being. Our benefits are designed to support your life—inside and outside of work: /pulliFully funded medical and dental insurance /liliFlexible benefits (meals, transport, childcare, training) /liliWork from abroad (up to 10 weeks per year) /liliFlexible working hours + shorter Fridays and summer days /liliEnhanced parental leave /li /ulh3Health and Safety Responsibilities /h3ulliFostering the safety culture, by leading with your own example. /liliFollowing established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace. /liliParticipating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues. /li /ul /p #J-18808-Ljbffr

📌 Finance Consultant (Madrid)
🏢 Sage
📍 Madrid