ppWe are looking for a talented and driven bService Application Engineer /b to join our growing Technology team in Madrid. /ppThis is a critical role supporting the applications behind our smart alarm services, ensuring the availability, reliability, and performance of systems that our customers rely on every day. Working closely with development, infrastructure, and operations teams, you will help resolve complex production challenges, drive automation initiatives, and contribute to our transition towards a DevOps and reliability-focused operating model. /ppWe are seeking an engineer with strong technical expertise, a proactive mindset, and a passion for solving problems in collaborative, fast-paced environments. /ph3About Verisure /h3pAt Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. /ppWe integrate product development, design, sales, installation services and a 24/7 professional monitoring solution. We have a track record of continuous growth, as well as exciting plans to continue expanding, transforming, and leading the market into the future. /ppOur success depends on our people, and we invest in them every day. Working with Verisure is being part of an industry-leading, world-class company that has a strong entrepreneurial spirit. /ph3Responsibilities /h3ulliEnsure the availability, reliability,



and performance of business-critical applications and services. /liliMonitor, troubleshoot, and resolve production incidents to minimize service disruption. /liliDrive automation and continuous improvement initiatives to enhance operational efficiency. /liliCollaborate with development, infrastructure, and security teams to improve system scalability, resilience, and protection. /liliAnalyze logs, metrics, and system behavior to identify root causes and optimize performance. /liliMaintain technical documentation and contribute to disaster recovery and operational best practices. /li /ulh3Required Qualifications /h3ullib3+ years /b of experience in IT Operations Support, Application Support, Service Engineering, Site Reliability Engineering (SRE), or similar roles. /liliBachelor's in Telecommunications, Systems Engineering, Computer Science, or related studies. /li /ulh3Required Skills /h3ulliHands-on experience with bKubernetes /b and microservices-based environments. /liliExperience operating and troubleshooting bApache Kafka / Confluent Kafka /b. /liliStrong Linux/Unix administration and scripting skills (Shell, Python or similar). /liliExperience with observability and monitoring tools such as bELK /b (Kibana, Elasticsearch) and bOTel /b. /liliKnowledge of bdatabases /b and bSQL /b. /liliExperience in log analysis,



incident troubleshooting, and root cause analysis. /lilibAutomation-first /b mindset with a focus on operational excellence. /liliProfessional English (B2 or higher). /li /ulh3Soft Skills /h3ulliStrong bcommunication /b and collaboration skills. /lilibAnalytical /b mindset with excellent problem-solving abilities. /lilibOwnership /b, adaptability, and continuous learning attitude. /liliAbility to perform effectively in fast-paced, production-critical environments. /liliCustomer and service-oriented mindset. /li /ulh3Verisure will offer you /h3ullibLunch included at our canteen /b You won’t need to pay for your daily meal when you are at the office! :) /lilibDynamic and vibrant environment /b Our office is an open-plan space in which you will be able to interact with the best professional from different teams at all levels. /lilibInternational stakeholder projects /b /lilibPeriodic team buildings! /b Because it’s important to have fun! /lilibLearning and training programs /b /li /ulh3Diversity, inclusion, equity, and belonging at Verisure /h3pAt Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status. /ppIf you have questions regarding this position, please reach out to our Group TA Specialist, Rita Horák at /p /p #J-18808-Ljbffr

📌 Service Application Engineer (Pozuelo de Alarcón)
🏢 Verisure
📍 Pozuelo de Alarcón