Alpega is the trusted execution platform that shippers and carriers across Europe rely on to plan, procure, and execute road freight every day at the speed the industry demands. With over 450 people in European offices, we work in product, engineering, commercial, and partner‑support teams. In 2026 Alpega was named a Challenger in the Gartner Magic Quadrant for Transportation Management Systems and our work is featured in BCG’s State of AI in European Logistics.

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Role Overview

As a Marketplace Risk & Compliance Expert, you will be the primary guardian of our platform’s security, supporting the Safe Marketplace Specialists Team. You will oversee the entire lifecycle of user trust, from onboarding (KYC) to continuous monitoring, ensuring correct behavior and preventing fraud, theft of goods, and other unacceptable behaviors. Your role goes beyond checking boxes: you analyze patterns to stay ahead of sophisticated bad actors and cybercriminals.

Core Responsibilities

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- Advanced KYC & Onboarding

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- Support the team in deep‑dive due diligence on new carriers, shippers, and freight forwarders.

- Assess company backgrounds to detect “phoenixing” (reforming under a new name to hide past bad behavior).

- Fraud Detection & Mitigation

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- Identify and investigate suspicious patterns such as identity theft, account takeover, impersonation attempts, and more.

- Monitor high‑risk logistics maneuvers, such as double‑brokering or hostage freight.

- Spot new frauds and scams, propose solutions to manage them.

- Behavioral Monitoring

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- Analyze marketplace interaction data to spot illegitimate off‑platform transaction attempts or predatory bidding.

- Audit user reviews and dispute histories to uncover systemic behavioral issues.

- Incident Management

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- Guide Safe Marketplace Specialists in investigations on reported bad actors, providing clear guidelines and recommendations for enforcement actions (restriction of rights, suspension, banning).

- Collaborate with stakeholders on decisions regarding key accounts and difficult situations.

- Work with Product and Engineering teams to patch vulnerabilities discovered during investigations.

We do have a match if you bring the following

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- Legal background: Law degree required; strong knowledge of Spanish law highly preferred.

- Analytical rigor: A “detective” mindset, linking small seemingly unrelated data points to see the bigger picture.

- Technical literacy: Experience with CRM tools, data visualization software (e.g., Tableau) and specialized risk detection platforms.

- Communication: Ability to explain complex fraud schemes to non‑technical stakeholders and handle sensitive de‑platforming conversations with internal and external users.

Domain Expertise As a Plus

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- Antifraud experience applied to marketplaces and/or banking.

- Experience in transportation and logistics (e.g., planner or dispatcher).

- Familiarity with logistics‑specific risks (cargo theft trends, MC/DOT authority nuances, insurance certificate fraud).

What do we offer?

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- An excellent career opportunity at a leading SaaS player in logistics.

- Growth and learning opportunities in an international environment.

- Opportunity to work both independently and within a team.

- Permanent contract.

- Hybrid work model: at least three days in the office.

OUR COMMITMENT

Alpega hires people from diverse backgrounds, beliefs, and identities. xqbhyrx What matters is the work, and that the people doing it have what they need to do it well. If you need adjustments at any stage of the application or interview process, contact the Talent Acquisition specialist for this role, and we will arrange it.

OUR PRIVACY POLICY

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📌 Marketplace Risk & Compliance Legal Expert (Barcelona)
🏢 Alpega
📍 Barcelona